Operations & Logistics Manager

About the Role

Grocery and Retail is a startup within Uber, a team focussed on growth, but with the support and leverage of Uber's large global ridesharing and delivery businesses. It is the delivery of everything that isn't restaurant food - think groceries, essentials, alcohol, pharmaceuticals, beauty, and more... We are creating something brand new! Many of the problems we face are new for Uber and require creative solutions that cater to different customers, we're able to solve them because we deeply care #BuildwithHeart.

We're looking for an Operations & Logistics Manager to join our Consumer Operations and Merchandising team to support the planning, creation, deployment and tracking of consumer growth and merchandising initiatives. You will have the opportunity to work with large quantities of data to help create and deploy large scale consumer growth campaigns across ANZ.

Your Impact in Role

• Support and own growth campaigns, including the creation and deployment of new CRM campaigns and consumer content. This includes building briefs, copywriting, developing creative assets, organising approval from cross-functional stakeholders, deploying and tracking campaigns.
• Be hands-on with our internal martech tools to segment users and manage campaigns.
• Support the curation of the in-app Grocery and Retail experience.
• Support the execution of the promotional and events plan by leading the delivery of merchandising assets and collaborating with cross-functional teams.
• Provide timely PIR (Post-Implementation Review) reporting on merchandising events and asset performance to support future optimization and decision-making.
• Conduct and lead weekly and quarterly competitor reviews to stay ahead of market trends

The Experience You'll Bring

• 1-3 years of operations or marketing experience
• Ability to learn new processes and tools quickly
• Strong attention to detail and organisation
• An eye for design
• Ability to own certain campaigns and work autonomously
• Able to influence, establish and maintain strong relationships

Preferred Qualifications

• Experience working CRM platforms (e.g. Adobe stack) preferred
• Experience working with data and spreadsheets preferred
• Understanding of category management, retail activation and operations is preferred
• Passion for online retail, ecommerce and tech

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Sydney, Australia

Job ID: Uber-152248

Employment Type: FULL_TIME

Posted: 2026-01-14T00:26:33