Operations Lead, Credit Program Management

- Be an advocate for the Lending program at Uber, working to build trust and consensus with cross functional stakeholders to ensure we maximize portfolio success in service to our earners and merchants across Uber's marketplace.
- Proactively evaluate credit and compliance risk using industry knowledge and regional data to develop strategies and initiatives that address gaps and design and implement processes to mitigate such risks
- Establish guardrails and automated controls within all processes to identify and resolve discrepancies before they impact partner trust
- Evaluate the economic and strategic costs and benefits of initiatives and work with cross functional teams and management to execute those strategies
- Build playbooks for new initiatives where no existing process exists, turning high-level business strategy into structured, scalable, operational frameworks
- Lead cross-functional working groups (Product, BD, Legal, Marketing, Support, Compliance, Risk, etc) with internal and external stakeholders

Basic Qualifications

- Bachelor's Degree
- 5+ years of experience in banking, fintech directly related to lending and credit products or consulting / strategy experience supporting initiatives directly related to scaling lending and credit products at a company with Uber's scale
- Domain expertise in lending including credit policy, risk assessment, customer KYC, and compliance

Preferred Qualifications

- 6+ years of experience in banking, fintech directly related to lending and credit products or consulting / strategy experience supporting initiatives directly related to scaling lending and credit products at a company with Uber's scale
- Proven track record of navigating 1.0 environments-taking ambiguous projects from concept to a fully operational scalable process
- Stakeholder management experience across matrixed hierarchies and the ability to understand various cross-functional perspectives
- Ability to synthesize technical data into a digestible narrative that can be shared with stakeholders with varying experience levels and backgrounds
- Motivated self-starter comfortable working independently in a fast-paced and ambiguous environment
- High standards and a bias toward action. You find context and information you need through relationships across the organization, you push for clarity and delivery, and you hold a high bar from your contributions and those of the people you work with
- Proficiency in SQL / Excel and data management and visualization

For Chicago, IL-based roles: The base salary range for this role is USD$146,000 per year - USD$162,000 per year.

For New York, NY-based roles: The base salary range for this role is USD$162,000 per year - USD$180,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$162,000 per year - USD$180,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Client-provided location(s): San Francisco, CA, Chicago, IL

Job ID: Uber-155043

Employment Type: FULL_TIME

Posted: 2026-02-08T00:29:33