Merchandising Manager - Grocery & Retail
About the Role
We are looking for a motivated and strategic Site Merchandising Manager to join the Uber Grocery & Retail team. In this role, you will help shape and execute our merchandising strategy to deliver a world-class shopping experience for consumers while driving category and merchant growth.
You will own the success of seasonal campaigns and category management initiatives, partnering closely with Consumer Operations, Marketing, Product, and other cross-functional teams to elevate merchandising standards both in-app and beyond. Using data and insights, you will help create an engaging, seamless shopping journey and ensure operational excellence across all merchandising efforts.
What You'll Do
- Own local content, curation, and optimization: Build local collections, guide aisle management, curate landing pages, vertical feeds, and storefronts, and determine what goes live in your market.
- Manage and deliver high-impact campaigns: Lead the end-to-end development and execution of merchandising campaigns, managing calendars across owned categories. Ensure campaigns align with product strategy, cultural moments, and seasonal trends, while delivering merchant-specific initiatives.
- Tell the consumer story: Use performance data, consumer feedback, seasonality, and industry trends to shape the end-to-end consumer experience. Leverage insights to influence stakeholders, inform new strategies, and continuously improve the shopper journey.
- Category management: Own product assortment across categories, tailoring offerings based on insights, performance metrics, and customer demand. Partner cross-functionally to improve range, catalog quality, and overall sales performance.
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- Data-driven optimization: Use data, insights, and industry analysis to refine merchandising strategies and campaign design, optimizing engagement, conversion, and ROI. Monitor platform health and regularly report on performance with clear insights and recommendations.
- Identify and elevate opportunities: Surface opportunities related to product features, partnerships, and marketing, and collaborate with global teams to prioritize and deliver impactful solutions.
Basic Qualifications
- At least 5 years of experience in merchandising, e-commerce, or related roles, with exposure to global campaigns and category management.
- Bachelor's degree in Business, Marketing, or a related field; MBA or equivalent experience preferred.
- Fluency in both Spanish and English.
- Strong analytical skills, with experience using data to inform decisions and optimize merchandising strategies.
- Analytics experience using SQL, Looker, Tableau, Google Analytics, or similar tools.
- Excellent communication and collaboration skills, with the ability to work effectively across teams in a fast-paced environment.
- Strong project management skills, with the ability to manage multiple initiatives simultaneously and meet tight deadlines.
- A test-and-learn mindset, with a focus on consumer experience, engagement, and conversion.
Preferred Qualifications
- Experience with A/B testing tools.
- Familiarity with experimentation and personalization platforms.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program