Manager, Corporate Partners - Global Delivery Partnerships Canada

About the Role

The Global Delivery Partnerships team is on a mission to maintain our position as the number-one delivery partner for the world's largest restaurant brands. We manage the most strategic global relationships in the restaurant vertical.

We are looking for a sharp, experienced people leader to join our team as Manager, Global Partners. In this role, you will lead a team of Account Managers and Account Coordinators who own day-to-day corporate and franchise brand relationships with our most strategic QSR and restaurant partners. For the brands you manage, you will set the vision - short and long term - and build the strategy and drive day-to-day activities that enable your team to exceed our quarterly and annual goals. You'll succeed in this role if you thrive in fast-paced environments, are a coach at heart, and possess a spirit of curiosity that drives you to continually learn and teach.

The ideal candidate brings deep expertise in enterprise account management or partnerships, a proven track record of leading high-performing teams, and executive presence to represent Uber at the highest levels of our partner organizations.

What You'll Do

• Team Leadership & Development
  • Lead, coach, and develop a team ranging from Senior Account Managers to Account Coordinators, set clear performance expectations, deliver regular feedback, and conduct meaningful performance reviews
  • Foster a culture of accountability, collaboration, and continuous improvement; drive adoption of best practices and use of tooling to improve team impact and efficiency
  • Recruit, onboard, and retain top talent to build a best-in-class partnerships team
• Strategic Partnership Management
  • Own the partnership strategy for your team's book of business, driving alignment across brand-level priorities and Uber's commercial goals
  • Guide your team in building executive-level relationships with C-suite and senior decision-makers at partner organizations
  • Serve as executive sponsor for select key accounts - directly engaging in high-stakes conversations, escalations, and strategic negotiations
  • Lead or support high-value quarterly and annual business reviews, demonstrating ROI and identifying new growth opportunities
• Drive Commercial Outcomes

• Develop and implement joint business plans that unlock new revenue streams and strengthen long-term commitment to Uber's platform
• Identify and lead upsell and cross-sell opportunities across Uber's product suite (ads, promotions, integrations)

• 6+ years of full time experience
• Experience in account management, partnerships, business development, or consultative sales
• Experience managing a team
• Proven track record leading and developing high-performing teams in a fast-paced commercial environment
• Bachelor's degree or equivalent experience

• Experience in QSR, restaurant advertising, food delivery, or third-party marketplace space
• Background managing franchise or global enterprise brand relationships
• Experience working cross-functionally with Product, Marketing, and Operations at a high-growth tech company
• Track record of building scalable processes and playbooks that improve team performance
• Deep expertise in managing complex, enterprise-level partnerships with large global organizations
• Strong executive presence; ability to influence and build trust with C-level stakeholders internally and externally
• Demonstrated ability to drive commercial outcomes: quota attainment, revenue growth, and product adoption
• Excellent communication, presentation, and negotiation skills; comfortable leading high-stakes partner conversations
• Data-driven approach; strong analytical skills with the ability to translate insights into strategy
• Proficiency in Salesforce, Excel/Google Sheets, AI tools (such as ChatGPT, Gemini, etc.)
• Bilingual (French or other languages) is a plus