Lead Product Manager - Family

About the Role

Uber is a technology company that is changing the way the world thinks about transportation. We are building the technology people use everyday. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.

As a PM in Uber's Safety Family team, you will drive innovation in one of the most important aspects of transportation, launching products that will create a huge impact for millions of drivers and riders. If you're ready to go deep working on a rewarding set of challenges and if you've got the skills, experience, drive, and a strong team mentality - get in touch!

We are seeking an experienced and passionate Product Manager with technical depth, product intuition and entrepreneurial spirit to drive the Family Profiles roadmap. The role demands principled thinking, a stubborn refusal to settle, bold innovation, and a mentality that always starts with the user.

You will work with star engineers and product designers in a fast-paced, rapidly growing, hybrid technology + operations environment to build tools, contextual experiences and implement policies to engender trust among our users and promote safety globally. You should be comfortable in uncharted territory as we build unique technologies for eaters, riders, drivers and every user who touches the Uber community. We need your skills and enthusiasm to make it happen.

1. Build user-facing products as well as backend solutions that enhance safety for all of our users
2. Internalize and deeply understand Uber's mission and strategies, as well as how the Uber Safety team's mission and objectives factor into the company strategy
3. Be incredibly truth-seeking. Collect whatever data is necessary to inform product direction by soliciting and embracing critical feedback
4. Identify opportunities for new products that leverage Uber's global scale and build upon its safety infrastructure to provide unique and lasting customer value. You will work with our regional teams to understand issues on the ground and make those solutions a part of your roadmap.
5. Clearly communicate plans, insights, data and results to a spectrum of audiences including executives, other product teams, and other decision-makers across Uber
6. Partner with User Experience Research, Operations and Support teams to seek insights on user problems and evangelize those problems, along with your proposed solutions, across Uber
7. Distill the vision and strategy, and generate enthusiasm across the cross-functional team through creative problem solving and ruthless prioritization.

1. Depth, expertise, and pragmatism. You have visionary ideals for user safety & freedom and can apply them in a business environment
2. Passion. You're excited and equipped to share our message on safety and commitment to winning user trust, the industry, and other experts.
3. Leadership. You're able to educate and win over cross-team stakeholders on product decisions.
4. You're just as comfortable learning about on-the-ground safety challenges that we are faced with, as you are with thinking big in proactively building products to mitigate problems
5. You have superior design instincts with a keen eye for detail. You have a track record of shipping products with intuitive designs that speak for customer obsession and value
6. A great teammate. Your product instincts are matched by your humility and willingness to problem-solve with others. You can take the lead and have a great sense of what doing 'the right thing' is. You are an enabler not a blocker. You seek to mentor and share your knowledge with others
7. Minimum of 7 years experience delivering highly successful solutions in engineering, product management, data analytics or in strategy & operations within a tech company - you're extremely proud of what you've accomplished.

1. A computer science undergraduate degree or other engineering degree equivalent.
2. Experience with the user and technical challenges faced in Trust & Safety or Risk engineering and product teams.