Lead Investigator

About the role and team

Working as a Lead Investigator on the Global Investigations team means protecting the safety and integrity of millions of people who rely on our platform every single day. In this role, you will triage and assess complex investigative leads, bridging digital footprints and real-world actions to secure our ecosystem. It is an opportunity to find deep purpose by turning raw inputs into meaningful, safe outcomes for our community.

The reality of this work is fast-moving, high-stakes, and deeply ambiguous, as no two cases come with a pre-defined playbook. You will need a strong owner mindset, absolute integrity, and the resilience to navigate shifting priorities when pressure is high. If you thrive on predictable routines rather than digging through the messiness of evolving problem-solving, this environment will be a challenge.

What you'll do

• Triage and assess a wide range of complex investigative leads referred to the team under tight timelines.
• Analyze large, unstructured datasets using data analysis tools to pull insights and identify operational loopholes.
• Manage high-stakes relationships with cross-functional stakeholders and law enforcement partners while maintaining complete confidentiality.
• Draft comprehensive, objective investigation summaries and provide ongoing, data-driven support to internal teams.
• Conduct witness and subject interviews with a balanced approach of empathy, professional skepticism, and clarity.
• Identify systemic weaknesses in existing processes during investigations and collaborate to build scalable improvements.

Basic Qualifications

• Bachelor's degree or equivalent practical experience.
• A minimum of 5 years of experience planning, conducting, and resolving investigations within a law enforcement organization, corporate environment, or similar entity.
• Experience conducting witness and suspect interviews .
• Experience navigating office systems and workflow management applications such as Google Workspace, Salesforce, or JIRA.

Preferred Qualifications

• Experience utilizing SQL to extract, manipulate, and analyze information independently from large-scale datasets.
• Demonstrated ability to make critical, sound decisions based on limited information in a high-pressure environment.
• Experience reviewing, triaging, and prioritizing high volumes of incoming caseloads.
• Strong written communication and stakeholder management skills used to influence outcomes without formal authority.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Client-provided location(s): Santiago, Chile

Job ID: Uber-160461

Employment Type: FULL_TIME

Posted: 2026-07-15T00:42:51