Group Product Operations Manager

About the Role

The fundamental goal of Product Operations is to ensure we build the right products to move our business forward globally. Product Operations works closely with cross-functional partners to ensure that we identify, surface and understand the most strategic bets that deliver long-term outcomes for the company.

What the Candidate Do

Identify, surface and understand the most strategic bets for the company. Manage a team of Product Ops who will

Strategy

1. Surface and advocate for key insights from the business to advise product improvements
2. Advise product teams on the global feasibility of products throughout the product lifecycle
3. Lead a community of strategic leaders to encourage meaningful impact to the business

1. Align functional partners on key objectives for the program/product
2. Collaborate with key partners (legal, tax, policy, support etc) to prepare the product for launch, in line with business objectives
3. Maintain regular communications with cross-functional partners across the org

1. Define the operating structure and processes to implement on product strategy as an individual contributor on a highly-effective product operations team
2. Develop an end-to-end product testing & rollout plan, and project-manage implementation
3. Define core business metrics related to the product, and manage its performance.
4. Identify key problem areas and/or geographies impacted by the product post-launch

1. Excellent communication, the ability to engage internal and external customers.
2. Team management experience.
3. Deep analytical experience and background, SQL Proficiency. Ability to use data to inform and support critical decisions

1. Proven ability to influence Execs
2. Team management experience.
3. Strong cross-functional, global experience