Group Product Manager, Fares platform

About the Role

The Fares platform calculates and records all the money flow in a marketplace. Over $150B+ estimated, computed in fares for riders, drivers, couriers, eaters, government and tax agencies, and toll authorities.

1. The fares platform is the source of truth system that calculates and records the money flow between entities in a marketplace.
2. It calculates in real-time the amount a rider is charged, what's paid to the driver, Uber's share, and payments to authorities like taxes, tolls, and airports.
3. There is no room for error in this system. A 0.1% error is a million-dollar error.

1. Fallbacks - determining what should happen when a mobility trip deviates from the original predicted route and ETA.
2. Relative pricing - determine how we should manage our portfolio of products to avoid price interactions while at the same time optimizing for efficiency in a market (e.g., should Uber Black be cheaper than UberX when Uber X supply is constrained)
3. Smart Rounding - determining a budget-neutral method for rounding fares to take advantage of left digit bias

1. Own the vision, roadmap, and execution to deliver trustworthy fares for both mobility and delivery for all of Uber's customers.
2. Innovate and develop unique customer experiences and levers for pricing that ensure customer trust and encourage long-term loyalty.
3. Enhance and scale the Fares engine that powers Uber pricing to support Uber's exponential growth.
4. Develop a product strategy that aligns with Uber's broader mission and strategy, drawing from deep customer insights, data, and research.
5. Lead cross-functional and full-stack teams of engineers, data scientists, and designers to deliver your product vision.
6. Establish global go-to-market plans by collaborating with Uber internal partners, including marketing and operations teams.
7. Understand the requirements and needs of Uber's various markets to ensure the successful global deployment of product experiences.
8. Clearly communicate product plans, benefits, and results, as appropriate, to a spectrum of audiences, from internal partners to all Uber employees to riders.

1. Minimum 6 years of product management experience.
2. Led productive teams, developed product roadmaps, and worked with data science, engineering, and other cross-functional partners to take products from concept to reality.
3. Experience with managing and growing a team of Product Managers.
4. Experience using data to build an insightful story and make decisions with little guidance.

1. Willingness to get into the details and really understand how the platform works. Become an SME in Fares.
2. Interpersonal communication skills to manage a wide range of partners and deliver a compelling product vision, strategy to leadership teams.
3. Effective communicator at all levels of the organizations including C-level execs.
4. Experience with large-scale orchestration and configuration systems.
5. Ability to run queries, analyze data to fix or define problems.