Global Strategic Sr. Operations Manager, Uber Direct
2 days ago• New York, NY
About the Role
As a Global Strategic Sr. Operations Manager on the Uber Direct Strategic Operations team, you'll lead global initiatives that improve merchant operations and power growth at scale. This role is responsible for turning operational challenges into structured strategies, aligning stakeholders across regions and functions, and delivering solutions that scale globally while meeting local needs.
What You'll Do
- Guide product planning and prioritization across countries to connect market realities with our business strategy and product offerings.
- Implement scalable global strategies by synthesizing regional efforts and aligning teams on unified frameworks that balance local needs with global priorities.
- Lead special projects to solve emerging global challenges-owning everything from problem structuring and data analysis to strategy development, stakeholder alignment, and cross-functional implementation.
- Connect market insights across regions to spot patterns, share learnings, and help local teams adopt and scale solutions more effectively.
- Track and analyse key operational KPIs to identify trends and root causes, and proactively recommend and implement solutions.
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Basic Qualifications
- 5 years of experience in strategy, operations, or analytics within high-growth or matrixed environments.
- Bachelor's Degree
Preferred Qualifications
- Experience with merchant ecosystems, pricing/billing systems, or CRMs is a plus
- 7 years of experience in strategy, operations, or analytics within high-growth or matrixed environments
- Proven ability to drive ambiguous, cross-functional projects from design through global implementation
- Strong analytical skills and comfort working with data to discover and surface insights
- Excellent communication skills with the ability to influence senior stakeholders across regions
For New York, NY-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year.
You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
Client-provided location(s): New York, NY
Job ID: Uber-150705
Employment Type: FULL_TIME
Posted: 2025-11-06T00:36:22
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program