Enterprise Franchise Account Manager

#GreatMindsDon'tThinkAlike At Uber, we believe that diverse perspectives make us stronger. We are committed to building teams that reflect the communities we serve and creating an inclusive environment where everyone can do their best work.

About the Team:

Uber Eats has been a market leader in Online Food Delivery across Australia and New Zealand for the past five years. While many Aussies and Kiwis have ordered through us, there is still significant opportunity to expand our reach and impact.

#GoGetIt embodies the mindset of Delivery at Uber. We are focused on delivering the best possible experience for consumers while driving meaningful growth and earnings for our merchants and drivers. Our Enterprise team plays a critical role in building deep, strategic partnerships with large franchise groups to unlock scale and long term value.

About the Role:

As an Enterprise Franchise Account Manager, you will manage and grow relationships with large franchise groups across ANZ. You will drive revenue growth, strengthen operational performance, and elevate the customer experience across your portfolio.

This is a highly strategic, partner facing role where you will engage senior decision makers, lead commercial conversations, and collaborate cross functionally with marketing, operations, and account management teams. You will be responsible for delivering measurable outcomes while positioning Uber Eats as a trusted long term partner.

Your impact in role:

- Own and grow relationships with key enterprise franchisee groups, leading day to day engagement with senior stakeholders
- Drive product adoption and secure marketing investment by clearly articulating the value of Uber Eats solutions
- Identify operational improvement opportunities and implement strategies to deliver strong performance outcomes
- Partner cross functionally to navigate internal processes, resolve issues, and advocate for merchant needs

The experience you'll bring:

- 4+ years of professional experience, including time in a client facing, performance based sales or account management role
- Proven experience managing goals and targets, with confidence delivering in person presentations to senior stakeholders
- Experience leading negotiations and commercial conversations, ideally with enterprise or mid market accounts
- Strong analytical capability with experience using data to inform recommendations and working across multiple internal and external stakeholders

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.