COE Specialist I

About the Role

As a Customer Support Representative, you will work for the Uber Rides team with varying tasks and drive several parallel activities. In your role, you will primarily work as support for the Danish and Nordic market, with contact towards customers and partners. The work tasks include, among other things, responsibility for internal and external communication and support towards customers. You will primarily work via email, but outgoing contact via phone and chats will occur.

Initially, you will exclusively work at Uber's office in Stockholm/Solna. After the initial three months, you will have the possibility of remote work a couple of days a week.

In your role as Customer Support, your main tasks will include:

• Support for Uber's customers in the Nordic market
• Internal and external communication

The Customer Support position is a full-time consulting assignment with an immediate start and is valid for 6 months with a good chance of extension. Working hours are scheduled for 8:00 AM - 5:00 PM, with work every other weekend.

Basic Qualifications

• Experience in customer service/customer support or equivalent
• High school diploma (Gymnasieutbildning)
• Fluency in Danish, both spoken and written
• Fluency in Swedish and English, both spoken and written
• System proficiency/experience (Systemvana)
• Takes initiative, is a problem-solver, and communicative

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Stockholm, Sweden

Job ID: Uber-151914

Employment Type: FULL_TIME

Posted: 2025-12-17T00:33:31