Associate Program Specialist, Quality
About the Role
The GSS Quality Assurance team drives the Quality Assurance strategy for various Uber product areas. We conceptualize & launch new strategic initiatives, build & scale new testing capabilities, and own the overall test suite management for different product lines at Uber. We are strategic partners to engineering, product management, product operations, and technical program management teams, running programs that deliver frictionless experiences for Uber users.
We seek a QA specialist with strong quality assurance skills who wants to become a subject-matter expert in testing methods across various product categories. You will delve into the specifics to comprehend product and stakeholder requirements while collaborating across global and market teams to establish scalable, effective testing procedures. Additionally, you will support the testing team in Hyderabad by eliminating significant obstacles and guiding key tasks to ensure a smooth UAT process.
- Requirement Analysis & Test Plan: The candidate must analyze the Product Requirement Document (PRD) and other relevant documents to develop a robust test plan that addresses all edge cases and identifies potential functional gaps.
- Business Flow Analysis: Creates comprehensive test cases aligned with product functionality through business flow analysis.
- End-to-End Testing: The individual should have a solid overview of the QA lifecycle and ensure seamless product validation by implementing and adhering to testing policies, and should also be able to define strategies for pre- and post-launch, depending on the type of product
- Stakeholder Management/Collaboration: Translates business needs into critical test scenarios by engaging with stakeholders across different teams (Product, Engineering, Operations), enhancing product quality, and providing updates on blockers and challenges to ensure the timely launch of essential products.
- Root Cause Analysis: Investigates recurring issues, collaborates with the team to prevent defects at the source, and contributes to process improvements to ensure we identify defects in the QA phase
What You Will Do?
- Review & Understand Requirements: Analyze business requirements, Product Requirement Documents (PRD), and flow charts to create relevant test scenarios. Collaborate with stakeholders to clarify requirements and improve the quality of product testing.
- Create & Execute Test Cases: Design effective test plans and test cases based on business workflows, and identify edge cases to prevent defects from leaking.
- Stakeholder Communication: Regularly interact with product managers, developers, and stakeholders to discuss testing progress and critical issues.
- Test Automation & Data Validation: Use JavaScript, JSON, and SQL to validate code logic and extract test data.
- Identification & Reporting: Identify, document, and track bugs and defects . Work closely with developers to troubleshoot and ensure timely fixes. Document steps to reproduce issues, expected vs. actual results, and severity levels to assist developers in debugging
- Scrum Meetings: Before the meeting, the tester prepares with all necessary information to contribute effectively and avoid back-and-forth.
---- Basic Qualifications ----
- Educational Qualification: Must have completed a Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Experience: Minimum 3 years of experience in User Acceptance Testing (UAT) or software testing.
- Knowledge of Testing Processes: Familiarity with test case creation, execution, Bug reporting, and analysis of bugs in pre- and post-test phases
- Analytical Skills: Strong ability to analyze business requirements and identify test scenarios to generate a robust test plan
- Communication Skills: Excellent verbal and written communication skills to collaborate with stakeholders, developers, and business users.
- Basic Technical Understanding: Knowledge of software development life cycle (SDLC), databases, and testing methodologies.
---- Preferred Qualifications ----
- Technical Proficiency: Knowledge of the LCNC Automation platform.
- Data Validation & SQL Expertise: Employs SQL to extract, validate, and analyze data, ensuring accuracy and integrity in test execution.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program