Account Partner with German (m/f/d), Western Germany, Uber Eats
Account Manager (m/w/d) - Uber Eats, Cologne
Uber Eats is seeking a motivated and results-driven Account Manager (m/f/d) to join our expanding team in Northrine-Westphalia. In this role, you'll play a pivotal part in shaping the success of our restaurant partners across Germany, fostering high-impact relationships and driving business growth on the Uber Eats platform.
If you're passionate about the food industry, excel at building strategic partnerships, and thrive in a fast-paced environment, we want to hear from you!
What You'll Do
As an Account Manager, you'll serve as the primary point of contact for a portfolio of our most valued SMB restaurant partners. You'll be responsible for ensuring their continued success and expansion by focusing on:
- Strategic Account Growth: Manage and grow a portfolio of 150-200 high-value restaurant partners across Western Germany (NRW and Hesse), by unlocking upselling and cross-selling opportunities through increased product adoption and location expansion. Lead negotiations for exclusive partnerships both remotely and during regular on-site visits (app. once per week), using public transport or a rental car to support partner engagement.
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- Account Planning: Develop long-term growth and marketing plans through regular business reviews and data-driven analysis.
- Risk Mitigation & Retention: Identify potential partnership risks and work diligently to provide a premier experience, aiming for 100% account retention.
- Partner Advocacy: Synthesize partner feedback into actionable insights to help inform our product and business roadmap.
- Relationship Building: Cultivate long-term partnerships to position Uber Eats as the preferred delivery platform for your accounts.
What You'll Need
- Languages: Fluency in both German and English is required.
- Professional Experience: 2+ years in B2B Sales, Account Management, preferably in the food industry.
- Drivers license: Visit merchants onsite to build up a strong relationship. 90% of your merchants will be based in the NRW or Hessen.
- Relationship Management: Highly skilled at navigating the customer lifecycle and building commitment with key stakeholders.
- Soft Skills: A proactive and data-driven self-starter with excellent communication, negotiation, and organizational skills.
- Strategic Mindset: Strong analytical and problem-solving abilities to drive partner growth.
- Drive: Results-oriented mindset with a dedication to hitting revenue and retention targets.
- Technical Skills: Proficiency in Google Suite and CRM systems (Salesforce is a significant plus).
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend Tuesdays, Wednesdays, and Thursdays in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program