Account Manager, SMB

#GreatMindsDon'tThinkAlike

At Uber, we take pride in our diversity and working environment that sees you as more than just someone who can do the job. We value you as a unique individual who can elevate our organization with a perspective only you can offer. Uber fosters an open culture that encourages everyone to share their thoughts and ideas.

About the Team

Over the past few years, Uber Eats has experienced incredible customer love and acceptance in Taiwan. We started in Taipei and have since expanded islandwide. What began as food delivery quickly evolved into delivering daily necessities.

Taking on challenges is exciting, but doing so alongside talented, driven teammates makes it even better. We amplify your strengths and ensure you can see the impact you make every day. #GoGetIt embodies the attitude and mindset of Delivery at Uber.

Our goal is to grow all sides of our marketplace - merchants and driver partners - so we can provide the best possible experience for consumers while facilitating growth and earnings for our partners.

About the Role

We are looking for an experienced Account Manager to manage SMB restaurant partners.

The core focus of this role is to leverage Uber Eats' Martech tools and data capabilities to help restaurant partners grow revenue and optimize operations.

The Experience You'll Bring

Must Have

- Flexible mindset with a strong inclination to solve problems

- Willingness to work non-standard hours and remain consistently available to support restaurant partners

- Strong multitasking ability, with the capability to manage different types of partners while prioritizing effectively

Preferred Qualifications / Skills

- Excellent communication skills and confidence when engaging with customers

- Willingness to take on new challenges

- Detail-oriented with the ability to manage multiple tasks efficiently and set clear priorities

- Customer-oriented mindset with the ability to understand diverse customer needs and characteristics