Account Manager, SMB

GreatMindsDon'tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. (Diversity Statement)

About The Team

We have seen incredible customer love and acceptance over the past few years of Uber Eats in Taiwan. We started in Taipei and now our service is islandwide. We went from delivering food to delivering daily necessities in a blink of an eye. Taking on a challenge is exciting, but doing so alongside great, talented challenges is even better. We amplify your superpowers and you can see the impact you are making each day.

GoGetIt embodies the attitude and mindset of Delivery at Uber. We need to ensure that we are growing all sides of our marketplace (merchants, driver partners), so that we can provide the best customer experience possible for our consumers, as well as facilitating growth and earnings for our merchants and drivers.

About The Role

We are looking for an experienced Account Manager to manage SMB restaurant partners. The core focus of this role is to leverage Uber Eats' Martech tools and data capabilities to help restaurant partners grow revenue and optimize operations.

The Experience You'll Bring:

Must Have:

- Flexible mindset and a strong inclination to find solutions to existing problems

- Willingness to work inconsistent hours and be consistently available to support restaurant partners

- Strong multitasking ability, with the capability to manage different types of partners while prioritizing effectively

Preferred Qualifications / Skills:

- Excellent communication skills and confidence when engaging with customers

- Willingness to take on new challenges

- Detail-oriented with the ability to manage multiple tasks efficiently and set clear priorities

- Customer-oriented mindset with the ability to understand diverse customer needs and characteristics