Account Manager, Mid Market Acquisition
GreatMindsDon'tThinkAlikeAt Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.
About the Role
You will have a real, genuine impact on the growth of both our business, and the restaurant partners we work with. Whether it's building strong strategic relationships and creating new revenue opportunities for our restaurant partners. You'll also be trusted to be the voice of the customer to internal stakeholders and advocate on their behalf for what they need to get the most out of the Uber platform.
We are always innovating and as we introduce additional products like dine-in, direct delivery and a suite of marketing tech solutions, our restaurant teams are responsible for ensuring all of our partners are empowered to succeed and grow.
The Impact You'll Make
- Lead post-deal partner management for a book of NZ's highest value and potential Mid-Market segment restaurant partners.
- Own partner relationships to yield tangible metrics outcomes. Achieve revenue growth targets for your restaurant partners and Uber, and ensure high retention by driving mutual business value.
- Articulate the Uber Eats value proposition and help restaurant partners leverage the full suite of Uber products and services to grow their business.
- Conceive, design and lead growth initiatives with our restaurant partners and drive through to completion, working cross functionally with Uber's internal teams and our restaurant partners.
- Set, track and report on performance metrics of restaurant partners, educate partners about what is best in class operational and commercial performance.
- Be a strong part of the small New Zealand team, and help create an amazing place to work.
The Experience You'll Bring
- Account management fundamentals - experience leading value led discussions with partners at scale to drive impact and engagement
- Excellent time management - knowing how to juggle various priorities and dedicate time accordingly to maintain pace and composure in BAU
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- Negotiation skills - willingness to demonstrate the true value of give/get in partnerships to ensure the best outcomes for both Uber Eats and our partners
Preferred Qualifications
- Strong data analysis - have the ability to source, understand and relay data both internally and externally.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program