Account Manager - Global Franchise, UberEats
#GreatMindsDon'tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.
About the Team:
UberEats has been a market leader in Online Food Delivery for the past five years. While there are many Aussies and Kiwis that have ordered a meal through us, there are many others who could benefit from our products and services. #GoGetIt embodies the attitude and mindset of Delivery at Uber. We provide the best customer experience possible for our consumers, as well as facilitating growth and earnings for our merchants and drivers.
About the Role: As an Enterprise Account Manager, you will manage a portfolio of high value franchise merchant groups across some of the world's largest brands. You will build on strong relationships established with corporate brand teams, while owning the development of direct relationships with key franchisee groups to drive growth.
In this role, you will be accountable for outcomes across net acquisition, demand generation, and trip growth. You will partner closely with cross functional teams, act as the voice of the customer internally, and balance strategic thinking with strong operational execution.
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Your impact in role:
- Own and grow relationships with key franchisee groups, leading day to day engagement with senior decision makers
- Drive product adoption and secure marketing investment by clearly articulating the value of Uber Eats offerings
- Identify operational opportunities within your portfolio and develop strategies to deliver positive performance outcomes
- Partner with cross functional teams to navigate internal processes, resolve issues, and advocate for merchant needs
The experience you'll bring
- 4+ years of experience in account management, consultative sales, digital media, or business development
- Proven ability to manage complex partnerships and drive product adoption through consultative selling
- Strong communication, presentation, and relationship management skills across multiple levels of an organisation
- High level of organisation and analytical capability, with experience using data, Salesforce, and Excel to inform strategy and track performance
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program