Account Manager - Enterprise Strategic

About the Role

We're looking for a high-impact Account Manager to own the end-to-end success of our top-tier restaurant partners. This is a post-sales, strategic role where you'll serve as the primary growth advisor for your portfolio.

Your goal is to move beyond day-to-day account management and act as a trusted business partner. By combining platform data, market insights, and a strong understanding of partner needs, you'll help restaurants improve core business metrics, unlock new revenue opportunities, and get the most value from every tool our platform offers.

You'll work closely with cross-functional teams-including Operations and Marketing-to advocate for your partners and drive long-term, sustainable growth.

If you enjoy turning data into strategy and negotiations into lasting partnerships, this role could be a great fit.

What You'll Do

Act as a strategic advisor

• Own a portfolio of high-value restaurant partners and serve as their primary business consultant.
• Identify partner challenges and growth opportunities to help them succeed on our platform.

Drive growth through tailored planning

• Build and execute customized business plans for each partner.
• Proactively identify opportunities to expand footprint, increase order volume, and grow average basket size.

Turn data into insight

• Analyze internal and external data to develop clear, compelling growth narratives.
• Lead regular business reviews, using metrics to demonstrate value and influence decision-making.

Lead partner negotiations

• Manage high-level conversations around contract renewals, marketing co-investments, and exclusive partnerships.
• Build trusted relationships with C-level leaders, franchise owners, and operators.

Advocate for partners internally

• Act as the voice of the partner across Product, Operations, and Marketing teams.
• Share insights and feedback to help improve tools, processes, and services-especially for the Mexican market.

Improve operational performance

• Use data to identify operational opportunities (e.g., prep times, cancellation rates).
• Partner with restaurants to streamline workflows and improve customer experience.

Basic Qualifications

• 3+ years of experience in Strategic Account Management, Management Consulting, Business Development, or another fast-paced commercial role. Experience in technology, delivery, or retail is a plus.
• Proven experience advising clients or partners, with a focus on revenue growth and measurable business impact.
• Strong proficiency in Excel or Google Sheets, including the ability to analyze large data sets and translate insights into clear recommendations.
• Native-level Spanish and professional English proficiency. You're comfortable presenting to senior leaders and collaborating with on-the-ground operators.
• Demonstrated ability to build and execute long-term business plans while managing cross-functional projects.
• Experience navigating complex, high-stakes negotiations with senior stakeholders.

Preferred Qualifications

• Experience with advanced analytics tools such as SQL or data visualization platforms (e.g., Tableau, Looker, Power BI). Building dashboards to track performance is a strong plus.
• Background in Management Consulting, Investment Banking, or Operations at a high-growth technology company.
• Strong knowledge of online food delivery or retail in Mexico, including restaurant unit economics, P&L management, and operational scaling.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Mexico City, Mexico

Job ID: Uber-154404

Employment Type: FULL_TIME

Posted: 2026-01-31T19:57:26