Account Manager, DMV
1 month ago• Washington, DC
Chicago, IL
About the Role
The Account Manager role is an exciting opportunity to showcase your relationship management, sales, and strategic account growth skills. This role focuses on post-sales engagement with small-to-medium-sized businesses, including restaurants and other local merchants.
As an Account Manager, you will play a critical role in retaining and growing our highest-value accounts, ensuring that new partners are set up for success, and identifying opportunities for expansion and increased revenue. Your ability to consult, strategize, and drive long-term value will be key to making Uber Eats the preferred platform for our partners.
What the Candidate Will Need / Bonus Points
---- What the Candidate Will Do ----
- Manage a portfolio of SMB restaurant partners on Uber Eats, driving growth and retention.
- Proactively identify risks & opportunities within your book of business, engaging merchants via outbound calls, performance reviews, and data-driven recommendations.
- Consult and upsell additional Uber Eats products and services to optimize merchant performance.
- Build meaningful, long-term relationships to position Uber Eats as the go-to delivery platform.
- Maintain consistent communication via email, phone, and in-person meetings where applicable.
- Champion restaurant feedback to help shape internal strategy and drive insights.
- Act as an ambassador for Uber Eats, ensuring partners understand and leverage our platform's full potential.
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---- Basic Qualifications ----
- 3+ years of experience in sales, account management, operations, or a related field.
- Strong analytical skills, with the ability to interpret large data sets and drive actionable results using Excel/Google Suite and Salesforce.
- Excellent communication & negotiation skills - the ability to clearly articulate value propositions and overcome objections.
- Highly organized and detail-oriented, with a strong work ethic.
- Willingness to roll up your sleeves and dive deep into partner relationships and business challenges.
- Proficiency in Salesforce or similar CRM tools.
---- Preferred Qualifications ----
- Strong critical thinking ability
- Experience creating processes and solving problems in scale
For Chicago, IL-based roles:
The total annualized on-target earnings (OTE) for this position are USD $89,286 - $99,286. The OTE includes a base salary rate of USD $62,500-$69,500 and a variable incentive target of USD $26,786-$29,786. The cash variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan.
You may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
For Washington, DC-based roles:
The total annualized on-target earnings (OTE) for this position are USD $99,286 - $110,000. The OTE includes a base salary rate of USD $69,500-$77,000 and a variable incentive target of USD $29,786-$33,000. The cash variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan.
You may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
Client-provided location(s): Washington, DC, Chicago, IL
Job ID: Uber-150139
Employment Type: FULL_TIME
Posted: 2025-10-24T00:31:09
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program