Account Coordinator, Enterprise-Strategic
#Greatmindsdontthinkalike Thank you for your interest in a job opportunity at Uber Japan! We take pride in our diversity and working environment that sees you as more than just a person that can do the job, but an outstanding individual that can level up our organization with a perspective only you can offer. Uber provides an equal opportunity to encourage all employees to share their thoughts.
About the Role
1. The mission of this team is to maximize the business of enterprise companies, on Uber Eats platform, and develop the clients into key revenue drivers for Uber Eats in the future.
2. The candidate will support the day-to-day operations, setup, and administrative tasks for clients managed by the Account Managers (AM).
3. Additionally, the candidate will prepare client-facing materials, conduct data analysis, and assist the AM. If necessary, the candidate will collaborate with cross-functional teams to execute various tasks.
4. Also in scope is direct ownership of smaller Enterprise brands with the support and guidance of the AM.
5. This position supports fewer than 10 merchants under the direction of the AM.
Your Impact in Role
1. Respond to client inquiries regarding operations, administration, and contract
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2. Prepare necessary materials and extract data for meetings with the support of the Account Manager (AM).
3. If necessary, conduct standardized Monthly Business Review (MBR) with the support of the Account Manager (AM) and gather client needs and assess their sentiment toward Online Delivery Food services.
4. If necessary, act as the main POC for Uber Eats in place of the Account Manager and perform necessary tasks
The Experience You'll Bring
Basic Qualifications
1. 2-3 years of experience in Account Management, Sales, or Sales Support
2. Ability to analyze complex data and organize outputs effectively
3. Excellent communication, interpersonal, and problem-solving skills
Preferred Qualifications
1. Japanese and English (reading and writing) are must.English (speaking and hearing) is plus.
2. Tech, Digital background
3. Hands on experience with SQL
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program