2026 Account Management Intern, London
About the role and team
The Account Management Intern operates as an Account Coordinator supporting some of Uber Eats' most strategic restaurant chain partners across UK. In this role, you will work closely with Account Managers to drive partner growth, retention, and long-term success on the platform.
You will be part of a team managing high-impact, multi-market accounts, where execution quality directly influences partner performance, campaign ROI, and revenue outcomes. This role blends operational rigor with commercial awareness and a strong customer success mindset ensuring that strategic initiatives translate into measurable value for partners.
You'll develop a deep understanding of partner goals, track adoption and performance, and help deliver solutions that improve business outcomes. You will also collaborate cross-functionally and contribute to process improvements that enhance efficiency, scalability, and the overall partner experience.
This internship offers hands-on exposure to commercial operations, account management, customer success, and cross-functional project management in a fast-paced, high-stakes environment
What you'll do
- Support the end-to-end launch and execution of new products, features, and national marketing campaigns, ensuring timely delivery and measurable partner impact
- Coordinate project timelines and stakeholder dependencies across Product, Operations, Legal, and Marketing teams
- Maintain high data integrity across CRM and tracking systems to enable accurate reporting, forecasting, and account health monitoring
- Analyze operational and commercial metrics (e.g., delivery time, prep time, order accuracy, menu quality, adoption rates, campaign performance) to identify risks and opportunities
- Monitor and diagnose merchant operational health (e.g., prep times, order accuracy), partnering with cross-functional teams to resolve issues and ensure long-term eater retention
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- Support partner success by identifying adoption gaps, operational pain points, and execution issues impacting satisfaction, retention, and growth
- Contribute to process improvement initiatives that drive efficiency, scalability, and consistency across markets
- Communicate project progress, insights, and outcomes clearly to internal stakeholders and, when appropriate, external partners
Basic qualifications
- Currently enrolled in a Bachelor's or Master's degree program, with graduation by early 2027
- Available for a full-time, 6-month internship starting 6th July 2026
- Proficiency in Excel or Google Sheets, including data extraction and analysis
- Native speaker in English
- Strong communication and stakeholder management skills
- Open to exploring full-time opportunities with Uber following the internship
Preferred qualifications
- Previous experience (internship, academic project, or student organization) in account management, operations, customer success, or project management
- Strong commercial and customer-centric mindset, with an interest in how execution quality drives business performance
- Analytical and comfortable working with large datasets to generate insights
- Highly detail-oriented with strong ownership and ability to manage multiple workstreams
- Ability to operate independently in fast-paced, ambiguous environments
Perks and Work Environment
Perks: Housing allowance, Uber credits, competitive internship allowance, and other internship-specific benefits
Office Culture: Hybrid model with in-office collaboration on Tuesday, Wednesday, and Thursday
Inclusion: Uber is an Equal Opportunity/Affirmative Action employer. We value diverse perspectives and provide reasonable accommodations for candidates with disabilities
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program