Accounting Coordinator

Company Description

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.

Description

As the Accounting Coordinator, you will be a key member of the Trupanion Finance team, supporting the organization in delivering an excellent customer service experience to both policyholders and employees. We are looking for a hardworking individual with strong attention to detail and a focus on both internal and external customer service.

The Accounting Coordinator will partner closely with Finance and member-facing departments, while coordinating other critical finance team functions on a daily, weekly, and monthly basis. This is an excellent opportunity to gain exposure to a variety of accounting areas, as well as experience in establishing processes and controls for a rapidly growing public company!

This position is open to candidates in the Seattle area. You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week.

Responsibilities:

• Serve as primary liaison between Finance and member-facing departments, improving customer experience by executing and maintaining internal service levels in the following areas:
  • Processing of claim checks
  • Stop-pay/reissue requests
  • Manual refund requests
  • State unclaimed property filings
  • Fraud prevention and research requests
  • Inquiries from others in the organization relating to claims and billing
• Comply with internal controls for job duties according to SOX narratives
• Learn basic accounting principles and assist the team in monthly accounting close process
• Support Finance team in meeting internal and external reporting deadlines by preparing deliverables for reporting team, FP&A, and external tax and audit professionals as requested
• Drive operational improvements in accounting operations functions
• Communicate effectively within finance team and across the organization on matters related to the role and responsibilities
• Support other ad hoc duties, projects, and tasks as assigned

• BS/BA degree in Accounting, Finance, or Business required
• 1-2 years of relevant experience; public company experience is a plus
• Proficiency in Microsoft Excel required
• Experience with Microsoft Dynamics preferred, but not required

• Excellent interpersonal skills and strong attention to detail
• Proven track record of thinking critically and tackling problems in the workplace
• Strong written and verbal communication across all levels of the organization
• Ability to research issues independently
• Comfortable working in a fast-paced, dynamic environment with opportunities for continuous learning

• The base hourly rate for this position is $27, on a full-time schedule.
• Along with base salary, Trupanion employees may be eligible for monthly bonuses.
• We want all employees to be invested in Trupanion's success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.

• Full medical, dental, and vision benefits at no cost to the employee
• Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
• Five-week sabbatical after five years of employment
• Open, casual, pet-friendly, and fun office environment
• Free medical health insurance for your pet (1 dog or cat)
• Paid time off to volunteer at nonprofit organizations
• Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.