Supervisory Program Manager
Duties
The incumbent serves as Supervisory Program Manager within Security Capabilities. Major duties and responsibilities include:
Serves as a principal advisor to senior leadership in the planning, development, implementation, evaluation, and management of mission support programs, strategic initiatives, and organizational priorities. Provides authoritative recommendations on major program issues, including the advantages and disadvantages of various approaches, alternatives, and courses of action. Coordinates and executes projects and actions that may be confidential, controversial, time-sensitive, high visibility, or of special interest to executive management. Defines major problems, identifies operational risks, predicts potential issues, and proposes preventive or corrective actions to improve program performance and ensure mission accomplishment. Advises senior leaders and staff principals on policies, procedures, and operational matters affecting assigned programs. Interacts directly with senior agency leadership on recurring operational matters and, when delegated, acts on behalf of senior leadership on issues involving the mission, functions, and staff of the organization.
Leads, develops, and defines internal policies, procedures, program standards, operating methods, and implementation plans for assigned program areas. Exercises wide latitude in applying originality, insight, and creativity in developing plans, policies, and procedures that support organizational vision, mission, and goals. Establishes annual, multi-year, short-term, and long-term work plans to support achievement of program objectives. Oversees the development of program goals and objectives for the unit and ensures they align with DHS, component, and organizational priorities. Reviews regulations, directives, appropriations language, and other policy requirements to determine impact on operations, training, resource allocation, and program execution.
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Provides oversight of fiscal, procurement, and resource management aspects of major operational or mission support programs, including budgetary planning, contract administration, workforce planning, and resource allocation. Ensures that work progresses toward achieving agency, component, division, and program goals and objectives. Reviews, manages, and concurs in major resource requirements, plans, programs, and submissions. Participates as a key member of resource planning teams addressing budget forecasting, manpower, staffing, mission requirements, downsizing, realignments, reorganizations, emerging missions, and other management or resource issues. Responsible for budget development and recommending the allocation of funds for assigned functions. Analyzes resource utilization, identifies efficiencies, and provides advice and guidance on alternative management practices that may result in shifting or modifying program direction or the use of human and financial resources.
Directs and conducts major studies, reviews, assessments, and special projects that affect the mission, programs, or operations of the organization. Analyzes annual, multi-year, and short- and long-term work plans to enhance the achievement of organizational goals and objectives. Evaluates program effectiveness, operational results, workflow, resource requirements, staffing levels, internal controls, and performance measures. Conducts studies to streamline operations, eliminate duplication, document processes, automate functions, develop work measurement standards, and improve organizational effectiveness. Reviews audit and investigative reports to determine appropriate corrective actions and required changes. Ensures compliance with internal control requirements and tracks implementation of corrective actions, change documents, resource decisions, and organizational adjustments.
Confers with internal and external stakeholders on controversial, sensitive, complex, or high-impact matters and provides recommendations for appropriate courses of action. Conducts or participates in conferences, briefings, discussions, and meetings with senior leaders, staff personnel, operating units, resource officials, program managers, and other stakeholders to discuss program plans, resolve issues, and coordinate implementation.
Exercises first-level supervisory and managerial authority over assigned staff. Assigns work, establishes priorities, sets deadlines, balances workload, and ensures timely and accurate completion of work products. Reviews and evaluates the work and performance of subordinates, assures production and quality requirements are met, develops performance standards, and completes performance appraisals. Provides advice, counsel, and instruction to employees on both technical and administrative matters. Interviews candidates and recommends or initiates selections, appointments, promotions, reassignments, and other personnel actions for positions within the unit.
Performs other duties as assigned.
Requirements
Conditions of employment
- You must possess U.S. citizenship or be a U.S. National.
- You must have reached the minimum age (18) at the time of application.
- Selective Service registration is required.
- You must be able to obtain and maintain a Secret clearance.
- Unless previously completed, you must satisfactorily complete a one-year supervisory probationary period to continue in this supervisory/managerial position.
- Financial Disclosure is required.
- You must obtain FAC-P/PM or FAC-TM Level I certification within 12 months of Entrance on Duty (EOD) and Level II certification within 18 months of EOD. FAC-P/PM or FAC-TM Level III certification may be required based on position duties and agency requirements. The selected candidate must also maintain all required continuing education and certification requirements.
- Occasional travel may be required.
If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing any of the scheduled appointments, the hiring agency may rescind their tentative offer of employment.
Applying to this announcement certifies that you give permission for TSA to share your application with others in DHS for similar positions.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Qualifications
To qualify for the SV-K Pay Band (equivalent to GS-15), you must have one year of specialized experience equivalent to the SV-J Pay Band or GS-14 in the Federal service or equivalent experience in state or local government or the private sector. Specialized experience is defined as experience that has equipped the applicant with the particular knowledge, skills and abilities to successfully perform the duties of this position. Specialized experience is defined as:
- Experience serving as a senior advisor or program manager responsible for planning, implementing, evaluating, and improving major mission support programs, strategic initiatives, or organizational priorities. This includes advising senior leaders on complex issues, developing policies and implementation plans, identifying risks and corrective actions, coordinating high-visibility or time-sensitive projects, and representing leadership with internal and external stakeholders.
- Experience leading and supervising staff while managing program operations, budgets, procurement, workforce planning, and resource allocation. This includes reviewing resource requirements, supporting staffing or reorganization efforts, evaluating program effectiveness through studies, audits, metrics, or internal controls, recommending process improvements, ensuring compliance with laws and policies, assigning work, setting priorities, evaluating performance, and supporting employee development.
Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio (i.e., working 20 hours per week for two months equals one month of experience). No additional credit is given for overtime.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
CURRENT OR FORMER POLITICAL APPOINTEES: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Resumes must include the following:
- Narrative description of duties with start and end dates (including the month and year) for work experience.
- State the number of hours worked in a position (i.e., full-time or part-time). If part-time, state the total number of hours worked per week.
- Performance level (i.e., band or grade)
You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.
Education
This position does not have a positive education requirement.
Additional information
Eligibility to apply for other Federal positions: TSA is an Excepted Service agency exempt from most of Title 5 United States Code; therefore, employment with TSA does not confer the "Competitive Status" that generally results from selection and service in Competitive Service agencies. The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies. Information from OPM on this or other Interchange Agreements is available at: http://www.opm.gov .
To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.
DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence.
More than one position may be filled from this announcement.
If you are entering TSA employment on an appointment without time limitations, you must serve a basic trial period unless you have already met the requirement.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Perks and Benefits
Health and Wellness
- FSA
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Health Reimbursement Account
- Short-Term Disability
- Long-Term Disability
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Mental Health Benefits
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
- Return-to-Work Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
- Leave of Absence
Financial and Retirement
- 401(K)
- Relocation Assistance
- 401(K) With Company Matching
Professional Development
- Promote From Within
- Tuition Reimbursement
- Mentor Program
Diversity and Inclusion
Company Videos
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