Site Reliability Engineer - Lead, Integration Services

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position currently.

Who we're looking for

The Toyota Financial Services Technology Operations Center is looking for a passionate and highly motivated Site Reliability Engineer, Lead - Integration Services

Reporting to the Manager of SRE Departments, the individual in this role will be focused on enterprise integration platforms and ensuring resilience, automation, and observability for messaging, API, and forms-based systems.

You'll play a key role in maintaining and modernizing our integration stack, including systems like TIBCO, Camel, API Services Platform/MuleSoft with understanding of streaming services like Kafka (MSK), while actively contributing to our strategic migration initiatives for various technology stack.

What you'll be doing

• Operate, Optimize, Monitor, and Scale integration and messaging platforms including: MuleSoft, Apache Camel, Tibco, Kafka (MSK), JBoss services
• Support for in-house developed APIs and COTS applications/platforms including Document Management System, Rightfax etc.
• Build and Maintain components required to Automate operational workflows and reduce toil using Python or equivalent scripting language
• Define and manage SLIs/SLOs, health checks, and automated remediation processes
• Establish and manage observability and monitoring using Dynatrace, CloudWatch, and logging systems
• Collaborate across teams to ensure service reliability, deployment hygiene, and operational readiness
• Work on Incident Postmortems and coordinate to implement required fixes to avoid repetitive incidents
• Participate in on-call rotations, Major Incident Restoration
• Build and Maintain components required to Automate operational workflows and reduce toil using Python or equivalent scripting language

• Bachelor's degree in information technology or related field
• Solid understanding of SRE concepts: SLIs, SLOs, error budgets, incident response
• Strong experience with 2 or more of the following: Kafka (MSK/Confluent), TIBCO (e.g., BW, EMS), MuleSoft or similar API platform, Apache Camel
• Proficiency in Python or equivalent scripting languages such as Bash or Ansible for automation
• Strong understanding and experience in API development in Java or Groovy
• Experience with any of the following observability tools such as Dynatrace, Datadog, or Prometheus
• Background in enterprise middleware, event-driven architecture, or hybrid cloud integration

• Understanding integration security standards such as OAuth2, JWT, etc.

• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
• Relocation assistance (if applicable)