Vietnam Agency Solution Manager - Scaled Growth
Responsibilities
As an Agency Solution Manager, your primary mission is to empower and grow our Agency Partners. You will act as a strategic consultant to the agency's leadership and planning teams, ensuring they are fully equipped with our platform's solutions to drive success for their end-clients. You are responsible for the health, product adoption, and revenue growth of your assigned agency portfolio.
Responsibilities
Agency Strategic Consultancy
- Agency Consultant: Act as a strategic advisor to Agency Partners, helping them link their clients' marketing objectives to our platform's business solutions (strategy, product adoption, and optimizations).
- Enablement & Upskilling: Lead workshops, narratives, and regular business reviews to educate and upskill Agency teams, charting the way forward for their portfolio.
- Market Intelligence: Provide Agencies with a holistic view of product developments, market landscapes, and competitor activities to help them stay ahead of the curve.
- Measurement Leadership: Collaborate with Agencies to build Test & Learn plans and implement Measurement solutions (BLS, CLS, Ad Effectiveness) across their full-funnel campaigns.
Agency Portfolio & Campaign Management
- Relationship Management: Manage and grow post-sale relationships with Agency teams, steering account growth and unlocking brand awareness, consideration, and conversion for their clients.
- Media Plan Optimization: Sense check and challenge the Agency's media plans, providing strategic suggestions to set their clients up for success.
- Performance Oversight: Monitor the performance of the Agency's book of business, providing proactive optimization suggestions and ensuring campaign setup excellence.
- Data-Driven Insights: Analyze and present data/insights to Agency partners as part of post-campaign reporting or account audits to drive actionable next steps.
Stakeholder Management & Revenue Impact
- Ecosystem Growth: Build trusting relationships and robust communication with Agency stakeholders and internal cross-functional teams to ensure sustained account growth.
- Revenue Attainment: Work alongside the Agency Partnership Managers to track revenue impact and identify innovative opportunities within your Agency portfolio.
- Product Adoption: Drive the adoption of Pixels, MMPs, and specific platform programs (e.g., Shop) through your Agency partners.
- Best Practice Sharing: Scale success by creating case studies and sharing vertical learnings across the Agency Solutions team.
Qualifications
Minimum Qualifications
- Minimum 5 years of experience in ad-tech sales or agency media planner or strategy roles
- Demonstrated understanding of digital media platforms, the ad-tech ecosystem and ad measurement metrics for branding and performance
- Candidates with a proven track record of hitting and exceeding sales targets will be prioritised
- Demonstrated experience in working with cross-functional teams
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- Excellent verbal and written English and Vietnamese communication skills
- Ability to be goal-oriented, take initiative, work independently within a team environment.
Preferred Qualification:
- Experienced in analyzing data and delivering impactful insights
- Has strong experience in both branding and performance, marketplace; strong experience working with multinational companies or F&B, FMCG and Finance industry
- Flexible to join business trips as it happens quite frequently.
- Having a wide network with big clients and agencies, both branding and performance will be a plus
- Demonstrated experience in working with cross-functional teams; Comfortable with business travel domestically and internationally
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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