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Vietnam Agency Solution Manager - Scaled Growth

1 month ago Ho Chi Minh City, Vietnam

Responsibilities

As an Agency Solution Manager, your primary mission is to empower and grow our Agency Partners. You will act as a strategic consultant to the agency's leadership and planning teams, ensuring they are fully equipped with our platform's solutions to drive success for their end-clients. You are responsible for the health, product adoption, and revenue growth of your assigned agency portfolio.

Responsibilities
Agency Strategic Consultancy
- Agency Consultant: Act as a strategic advisor to Agency Partners, helping them link their clients' marketing objectives to our platform's business solutions (strategy, product adoption, and optimizations).
- Enablement & Upskilling: Lead workshops, narratives, and regular business reviews to educate and upskill Agency teams, charting the way forward for their portfolio.

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- Market Intelligence: Provide Agencies with a holistic view of product developments, market landscapes, and competitor activities to help them stay ahead of the curve.
- Measurement Leadership: Collaborate with Agencies to build Test & Learn plans and implement Measurement solutions (BLS, CLS, Ad Effectiveness) across their full-funnel campaigns.
Agency Portfolio & Campaign Management
- Relationship Management: Manage and grow post-sale relationships with Agency teams, steering account growth and unlocking brand awareness, consideration, and conversion for their clients.
- Media Plan Optimization: Sense check and challenge the Agency's media plans, providing strategic suggestions to set their clients up for success.
- Performance Oversight: Monitor the performance of the Agency's book of business, providing proactive optimization suggestions and ensuring campaign setup excellence.
- Data-Driven Insights: Analyze and present data/insights to Agency partners as part of post-campaign reporting or account audits to drive actionable next steps.
Stakeholder Management & Revenue Impact
- Ecosystem Growth: Build trusting relationships and robust communication with Agency stakeholders and internal cross-functional teams to ensure sustained account growth.
- Revenue Attainment: Work alongside the Agency Partnership Managers to track revenue impact and identify innovative opportunities within your Agency portfolio.
- Product Adoption: Drive the adoption of Pixels, MMPs, and specific platform programs (e.g., Shop) through your Agency partners.
- Best Practice Sharing: Scale success by creating case studies and sharing vertical learnings across the Agency Solutions team.

Qualifications

Minimum Qualifications
- Minimum 5 years of experience in ad-tech sales or agency media planner or strategy roles
- Demonstrated understanding of digital media platforms, the ad-tech ecosystem and ad measurement metrics for branding and performance
- Candidates with a proven track record of hitting and exceeding sales targets will be prioritised
- Demonstrated experience in working with cross-functional teams
- Excellent verbal and written English and Vietnamese communication skills
- Ability to be goal-oriented, take initiative, work independently within a team environment.

Preferred Qualification:
- Experienced in analyzing data and delivering impactful insights
- Has strong experience in both branding and performance, marketplace; strong experience working with multinational companies or F&B, FMCG and Finance industry
- Flexible to join business trips as it happens quite frequently.
- Having a wide network with big clients and agencies, both branding and performance will be a plus
- Demonstrated experience in working with cross-functional teams; Comfortable with business travel domestically and internationally

Client-provided location(s): Ho Chi Minh City, Vietnam
Job ID: TikTok-7631124879329265973
Employment Type: OTHER
Posted: 2026-04-21T20:46:29

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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