User Strategy & Operations Project Intern (TikTok Live) - 2026 Start (BS/MS)

Responsibilities

About the Team
The TikTok LIVE team is committed to creating real-time interactive scenes, As a new form of content, Livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships with authors; It provides healthy and objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for expanding ecological boundaries and create a strong user experience journey.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.

Roles & Responsibilities:
- Responsible for executing strategies related to international live user service, drafting SOPs, and conducting requirement analysis.
- Continuously engage with users and clients to uncover issues and gather feedback, complete requirements collection and interfacing, and enhance user service satisfaction.
- Regularly monitor various project-related data metrics and follow up on project progress to ensure smooth execution.
- Participate in the implementation of operational strategies and optimize execution plans based on user feedback.
- Engage in cross-department communication and coordination to improve interdepartmental collaboration efficiency.

Qualifications

Minimum Qualifications:
- Bachelor's degree or above with fluent English communication and writing skills sufficient for work.
- Strong research, analytical, and documentation writing abilities.
- Excellent logical thinking, adept at analyzing and solving problems, and passionate about challenges.
- Good communication skills, strong teamwork spirit, and a proactive mindset.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy
If you have any questions, please reach out to us at apac-earlycareers@tiktok.com