TTS US Category Creator Strategy Project Intern (TikTok Shop - Operations) - 2026 Start (BS/MS)

Responsibilities

About the Team
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

The TikTok Shop US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 3 months long internship period.

Responsibilities:
- Based on the goals of the Personal Care & Lifestyle industry, develop and execute content strategy to ensure projects deliver high-quality content as expected.
- Focus on continuously optimizing creator content strategies, such as onboarding and posting strategies for niche creators, to improve creators content sell-through rate and establish a solid supply foundation for managed merchants to transition to permanent status. Deeply collaborate with product teams to leverage product tools, enhance creator content quality, and boost ecosystem vitality.
- Integrate cross-departmental resources, coordinate with local creator management teams, platform promotion teams, industry teams and other stakeholders to communicate plans, effectively integrate and link resources across departments.
- According to project management requirements, agilely identify risks and opportunities in projects, expose and resolve process bottlenecks, and drive quick problem resolution. Conduct data analysis to evaluate the effectiveness of tactics and campaigns, identify trends, and propose optimization strategies.
- Assist with other daily operational tasks within the department.

Qualifications

Minimum Qualifications:
- Currently pursuing a Bachelor's or Master's degree.
- Proven work experience in internet marketing / e-commerce operations / campaign operations, experience in brand going global, or familiarity with European and American e-commerce markets is preferred.