Trust & Safety and Technology Communications Manager, APAC
Responsibilities
We're looking for a communications professional to join our Trust and Safety and Technology Comms team representing the APAC region, based in Singapore and as part of TikTok's Global Communications organisation. You'll work cross-functionally to shape messaging, manage media engagement, and develop strategies that elevate TikTok's Trust and Safety and Technology story across the region. You should be a strong writer, with good organisational skills, and comfortable working independently and collaboratively in high-stakes moments.
TikTok's APAC Trust and Safety and Technology Comms Team supports in-market teams across the region on a range of issue areas and on different product and policy updates. You'll join a team that supports and advises on reactive media handling and in-market proactive initiatives as well as developing and executing cross-regional campaigns.
Responsibilities
- Enable TikTok's APAC Trust and Safety and Technology function to protect and enhance the reputation of the business through strong media coverage
- Develop and execute cross-regional campaigns to support our communications objectives across APAC
- Support in-market teams with managing a wide range of high-profile and complex inbound press enquiries across a wide variety of topics providing insight on Trust and Safety and Technology messaging
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- Work with global teams to bring new products to market across APAC
- Review and advise on proactive Trust and Safety and Technology initiatives within APAC markets
- Work in close collaboration with trust and safety, legal and government relations, providing communications counsel and support, to ensure message accuracy and consistency
- Support spokespeople in advance of media interviews, presentations, and speaking opportunities.
- Provide strategic counsel and communications expertise on product risk reviews
Qualifications
Minimum Qualifications
- Solid experience in Communications/PR, with experience working regionally and cross functionally
- Strong press office and crisis comms experience
- Proven ability to develop proactive communications campaigns to deliver on business objectives
- A good understanding of the product and wider issues across the region relevant to TikTok including online safety, tech regulation and policy debates
- Excellent strategic, organisational, and verbal communication skills with a strong attention to detail
- Bachelor's degree in Communications, Public Relations, or related fields.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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