TikTok Shop - Vendor Key Account Management, Fashion (Thailand)

Responsibilities

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

In this role, you will be responsible for developing the creator ecosystem in a scalable manner by establishing campaign mechanics design based on business needs, exercising your creative muscle and own end-to-end campaign launch, ongoing status tracking and post-mortem analysis.

Responsibilities:
- Managing Fashion long-tail sellers (100+ Sellers) incubating them to become top GMV contribution sellers
- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality
- Develop seller capability in terms of contents and affiliate to accelerate seller's growth
- Discover new collaborative opportunity fit into merchants' short-term and long-term development plan
- Maintain service quality provided by seller
- Lower cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction

Qualifications

Minimum Qualifications
- Minimum Bachelor's Degree or above
- Excellent interpersonal and negotiation skills
- Attention to detail, affinity with numbers and logical thinking
- Proficient in English and Thai
- Proficient in Excel and ppt

Preferred Qualifications
- Fresh or up to 2 years experience in ecommerce; direct experience in relevant categories preferred; experience working with a mass group of sellers also preferred
- Embracing a fast-paced environment in the E-commerce industry and flexibility
- A good team player, fast learner and open to changes
- Problem solving skills and a can-do attitude.