TikTok Shop Technical Product Operations, Technical Product Specialist - USDS

-Test, troubleshoot, and enhance applications and user test cases.

Qualifications

Minimum Qualifications:
- Bachelor's degree or above,
- 2+ years of experience in E-commerce space, technical support, solution engineering or equivalent.
-Familiarity with APIs, webhooks, debugging response codes, token auths, and other web technologies to understand problems end to end.
- Professional experience with at least one client-side/server-side language such as: JAVA / Python / Javascript, can read basic code logic.

Preferred Qualifications:
-Comfortable working with internal and external stakeholders to address concerns while also demonstrating the ability to explain complex technical concepts to a non-technical audience.
-Demonstrated ability to explain complex technical concepts to internal and external stakeholders.
-Comfortable working non-standard work hours to collaborate with global teams.
-Strong cross-team collaboration skills, self-starter attitude with the ability to analyze and solve problems.
-Ability to manage multiple competing priorities in a fast-paced collaborative environment.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $98040 - $171423 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): Seattle, WA

Job ID: TikTok-7550807920188901639

Employment Type: OTHER

Posted: 2025-09-17T20:31:54