TikTok Shop - Senior Creator Operation Manager - Live (Multiple Positions)

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.
TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible.
Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.
Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come.
By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.
When we create and grow together, the possibilities are limitless.
Join us.

About the Team
Our team plays a crucial role in ensuring the company's success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you'll be part of a team that's developing new solutions to new challenges. It's working fast, at scale, and we're making a difference. We are looking for talents to join us on this exciting journey!

Responsibilities
Coordinate cross-functional teams to promote the livestream scale and GMV of creators and be responsible for the live GMV of the team.
Analyze and apply market trends to source, acquire and onboard high-potential live shopping content creators to build a stable supply within the TikTok shop ecosystem.
Develop the operation and strategies for global marketing and selling, achieving performance goals by leveraging talents of merchants, incubating merchant-type talents, and collaborating with content teams to precipitate the growth methodology of the content.
Create best practices and refined operational strategies for global selling content, leveraging data analysis to guide product decision-making, enhance product efficiency, optimize traffic and LIVE efficiency, and support creators in maxing their impact.
Improve user and community engagement by ensuring a diverse product offering, strict quality control, efficient fulfillment, and high-quality after-sales service.
Maintain market expertise in the live streaming space, staying updated on trends, merchandise strategies, traffic optimization, and activity operations with a global industry perspective.
Utilize a systematic operational methodology to drive marketing activities and sales results, integrating cross-functional collaboration and leveraging strong data-driven decision-making and analytical skills.
Mentor junior-level team members.

Qualifications

Qualifications
Must have a Master's degree or foreign equivalent degree in Advertising, Marketing, Media, Communications, Business, Operations, Management, or a related field, and 2 years of related work experience; OR a Bachelor's degree or foreign equivalent degree in Advertising, Marketing, Media, Communications, Business, Operations, Management, or a related field, and 3 years of related work experience.

Of the required experience, must have 2 years of experience in each of the following:
Managing partnerships with stakeholders within the social media industry;
Providing strategic guidance related to managing social media talent and scaling their development;
Assisting live streaming events and serving as operations point of contact, including monitoring the live events;
Business development within the social media industry, including industry research, strategic networking, and pitching for positive ROI;
E-commerce experience, including assisting creator agencies in addressing pain points and facilitating localization; and
Optimizing creator monetization economy, including implementing operational strategies and content optimization to enhance creator content click-to-purchase conversion.

Travel Requirement: Domestic travel required up to 15%.

Type: Full time, 40 hours/week
Location: Culver City, CA
Salary Range: $106400 - $191330 per year

To Apply, click the apply button below. Contact lpresumes@tiktok.com if you have difficulty submitting resume through the website.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request