TikTok Shop - Seller Engagement, Community & Content (Vietnam)
This job is no longer available.
Responsibilities
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
Join us as we drive the future of e-commerce here at TikTok.
Responsibilities
1. Seller Engagement Activities & Management:
- Manage the key projects to enhance sellers' engagement with the platform.
- Responsible for managing seller community strategy which builds out a cohesive plan that suits overarching seller community goals and generally exploring and optimizing different incentive activities.
2. Communication Management:
- Create external and internal B2B content including news articles, social media posts, newsletters... for the online sellers community group and other social media channels that motivates, inspires, educates, and engages with sellers.
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- Building Monthly Content Plan to ensure quality, consistency and alignment with responsive purpose and editorial strategy.
- Other obligations and duties of the Seller Engagement which are assigned by the team.
Qualifications
Minimum Qualifications:
- University degree or above in PR, Marketing, Communications, Event, and similar.
- Familiar with the key data metrics of evaluating performance, analytical and data oriented.
- Adept at creating engaging, inspiring, and persuasive B2B content.
- Have a creative sense of evaluating and leveraging creative materials and branding guidelines.
- Experience in working with multiple stakeholders and coordination of cross functional teams.
- Proficient in English
- Proven experience in problem-solving and time management.
Preferred Qualifications:
- Experience in eCommerce for major e-commerce platforms, focusing on B2B communication experiences, or relating positions.
- Proficiency with Microsoft Office.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.