TikTok Shop - Seller Acquisition Lead
Responsibilities
About the Team
As an integral part of the team, you'll take ownership of designing effective outreach programs, growth work-streams, thus empowering our merchants to onboard, grow and scale their business.
This role is suited for an experienced Operations Manager, Strategic Manager or Senior Project Manager, with e-commerce experience.
Responsibilities
- Responsible for TikTok Shop local merchant acquisition in EU regions, aiming to grow merchant and merchandise supply in terms of scale and quality.
- Build key business metrics and targets, lead short-term to long-term business planning, formulate innovative and corresponding strategies and initiatives to reach out to sellers and onboard them to the platform.
- Understand EU markets, define the target lead pool, develop and manage lead strategies to cultivate new seller opportunities and improve market penetration.
- Work closely with the Product team and other cross-functions to optimise the merchant onboard journey, build robust product features, smooth experience and improve growth conversion funnels.
- Leverage eCommerce partners and offline channels for targeted seller acquisition. Design effective incentive policy for partners and merchants.
- Lead and develop a strong acquisition team to facilitate business growth.
Qualifications
Minimum Qualifications
- Bachelor's Degree or above, 5+ years experience in e-Commerce growth strategy, merchant acquisition, account management, or partnership management is required.
- Strategic thinking and good data capability, ability to deal with complex business analysis and intelligence in defining goals and opportunities.
- Excellent written and verbal communication skills, experience in a highly result-oriented environment with external client interaction is required.
- Has experience of managing teams. Good at cross-team collaboration and moving things forward, ability to drive successful projects with a wide range of people.
Preferred Qualifications
- Quick learner, proactive and resilient.
- Strong knowledge of the European e-Commerce landscape, consumer demands, digital evolution and mobile transformation is a plus.
- Experience in partnership and toB Marketing of eCommence are preferred.
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- Hands-on and grounded.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.