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TikTok Shop - Risk Strategy Product Manager

Yesterday Seattle, WA

Responsibilities

About the Team:
The TikTok E-commerce Governance and Experience team ensures our marketplace remains safe, trustworthy, and customer-centric across the globe. We protect users, sellers, and creators by designing policies, building systems, and managing operations that safeguard platform integrity. As part of the Governance and Experience (GNE) organization, our Risk Control and Security team safeguards TikTok Shop's global marketplace for users, sellers, and creators. We blend data-driven insights, policy design, and technical innovation to combat fraud while preserving a seamless user experience.

Our team plays a crucial role in ensuring the company's success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you'll be part of a team that's developing new solutions to new challenges. It's working fast, at scale, and we're making a difference. We are looking for talents to join us on this exciting journey!

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Responsibilities:
- Domain Execution Support: Support the strategic roadmap for a defined risk area under guidance.
- Contribute to systemic defense frameworks - helping with risk engine integration, feature logic, and decision pathways - learning to move the team toward a proactive defense posture.
- AI & Agent Orchestration (Supporting): Help build and test agent and skills workflows. Draft, iterate, and evaluate LLM prompts that translate risk judgment criteria into automated decisions, and assist in replacing manual processes with AI-driven solutions.
- AI Quality & Integrity Support: Assist in running AI quality evaluations and executing cross-product integrity/QA workflows to keep AI deployments safe and accurate.
- Data Analysis & RCA: Conduct data analysis and support root-cause analysis (RCA) on strategy performance and model health. Monitor feature distributions and data trends to flag drift, and recommend threshold adjustments for review.
- Playbook & QA Execution: Help translate risk logic into standardized global playbooks and quality benchmarks (QA), and support consistent defense performance across localized markets.
- Cross-Functional Coordination: Help turn risk requirements into clear specifications and coordinate day-to-day execution across Data, Algorithm, Engineering, and Operations teams.

Qualifications

Minimum Qualifications:
- +1 years of experience in Risk Management, Trust & Safety, or Anti-fraud within major technology ecosystems.
- Expert-level SQL skills with the ability to autonomously extract insights and risk signals from large-scale, complex datasets.
- Strong understanding of machine learning principles, specifically in designing high-impact features and evaluating model performance (e.g., Precision, Recall, AUC) to optimize risk-reward trade-offs.
- Hands-on experience with AI/LLM applications, including Prompt Engineering and the orchestration of AI agents to solve operational challenges.
- Exceptional ability to influence and collaborate across diverse teams, including Business, Data, Engineering, and Operations.
- A self-starter with a strong sense of ownership. Comfortable making high-stakes, data-backed decisions in ambiguous environments.
- Proven success in navigating high-concurrency adversarial attacks.

Preferred Qualifications:
- Ability to work in a fast-paced, cross-functional environment.
- Experience in e-commerce, fintech, trust & safety, or digital platforms is a plus.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $124717 - $174800 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): Seattle, WA
Job ID: TikTok-7660184369475602741
Employment Type: OTHER
Posted: 2026-07-09T20:21:35

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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