TikTok Shop - Logistics Settlement Project Manager
Responsibilities
A settlement center will be set up under the business center to unify the settlement of e-commerce logistics, be responsible for the accuracy, timeliness and compliance of e-commerce logistics AP and AR settlements, and help the rapid growth of front-end business and the compliance control of settlement process. We are looking for passionate and talented people to join our logistics team. Together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
Responsibilities
- Lead the continuous optimization of logistics settlement process, covering core modules such as billing, settlement, finance, and risk control;
- Lead TikTok Shop's logistics billing and settlement operations, driving the digitalization of billing and settlement processes;
- Proactively identify potential risks in business processes, design and implement risk control measures, and safeguard platform fund security and compliance.
- Ensure timely and accurate payment to vendors and customers, including contract review, system maintenance, billing, payment, and AR collections. Ensure compliance and accuracy throughout the process.
- Develop and implement risk management systems to identify and eliminate settlement risks in cooperation with cross-functional teams.
- Improve the handling of sellers' settlement-related consultations to enhance their overall experience.
- Support daily operations.
Qualifications
Minimum Qualifications
- Bachelor's degree or above, MBA preferred
- At least 3+ years of experience in e-commerce or logistics companies
- Strong attention to detail and proactive in identifying and solving issues, Excellent communication, cross-team collaboration, and project management skills
- Proficient in Excel and PowerPoint, with preference for candidates with data analysis skills
- Experience in billing & settlement, financial management, or payment within the e-commerce or logistics industry
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $98040 - $171423 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
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Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.