TikTok Shop - Industry Solutions Expert (Fashion/Beauty Cross-border Logistics) - Middlesex
Responsibilities
The Cross-Border Logistics Operation team is undertaking the packaged parcel from the merchant, and ensure the smooth warehousing of the parcel through door-to-door pick-up/express delivery. We are looking for a professional to lead the planning and optimization of our overseas warehouse network for cross-border e-commerce. This role is ideal for someone who enjoys combining logistics strategy, data-driven analysis, and automation solutions to build high-performing warehouses that support global business growth.
Key Responsibilities:
- Leverage expertise in fashion and beauty industries to design end-to-end logistics solutions, addressing sector pain points (e.g., seasonal stocking, long turnover, beauty set packaging) using company resources. Cover warehouse network planning, process design, pricing research, and system adaptation; collaborate to meet penetration targets.
Want more jobs like this?
Get jobs in Larkhall, United Kingdom delivered to your inbox every week.
- Serve as the core logistics solutions contact, managing the full lifecycle from pre-sales to implementation, including bidding, onboarding, and post-launch profit/loss reviews. Coordinate internal teams (operations, product, procurement) to resolve issues like delays or quality problems, ensuring efficiency and customer experience. Be familiar with the operation of the warehouse; have experience and capabilities in planning & design as well as consumables packaging material management.
- Develop U.S. warehouse networks for industry-specific needs; partner with operations to build logistics systems, finalize SOPs, cost calculations, and product launches. Resolve operational issues to enhance onboarding experience, and drive ongoing solution optimization for better cost, timeliness, quality, and user experience.
Qualifications
Minimum Qualifications
- Bachelor's degree or above, preferred in Logistics, International Trade, or Supply Chain Management.
- 5+ years in international logistics, with 3+ years in overseas warehouse solution design/implementation; proven deep service experience with apparel/beauty KA clients (cases required).
- Familiar with cross-border logistics, overseas warehouse operations, and systems.
- Proficiency in data analysis (Excel, BI tools) to support solution optimization with cost/timeliness insights.
- Strong project management skills, resilience, goal orientation, and collaboration abilities.
Preferred Qualification
- Experience with platform logistics or leading cross-border apparel/beauty brands.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.