TikTok Shop - Industry Solutions Expert (Fashion/Beauty Cross-border Logistics) - Fontana

Responsibilities

The Cross-Border Logistics Operation team is undertaking the packaged parcel from the merchant, and ensure the smooth warehousing of the parcel through door-to-door pick-up/express delivery. We are looking for a professional to lead the planning and optimization of our overseas warehouse network for cross-border e-commerce. This role is ideal for someone who enjoys combining logistics strategy, data-driven analysis, and automation solutions to build high-performing warehouses that support global business growth.

Key Responsibilities:
- Leverage expertise in fashion and beauty industries to design end-to-end logistics solutions, addressing sector pain points (e.g., seasonal stocking, long turnover, beauty set packaging) using company resources. Cover warehouse network planning, process design, pricing research, and system adaptation; collaborate to meet penetration targets.
- Serve as the core logistics solutions contact, managing the full lifecycle from pre-sales to implementation, including bidding, onboarding, and post-launch profit/loss reviews. Coordinate internal teams (operations, product, procurement) to resolve issues like delays or quality problems, ensuring efficiency and customer experience. Be familiar with the operation of the warehouse; have experience and capabilities in planning & design as well as consumables packaging material management.
- Develop U.S. warehouse networks for industry-specific needs; partner with operations to build logistics systems, finalize SOPs, cost calculations, and product launches. Resolve operational issues to enhance onboarding experience, and drive ongoing solution optimization for better cost, timeliness, quality, and user experience.

Qualifications

Minimum Qualifications
- Bachelor's degree or above, preferred in Logistics, International Trade, or Supply Chain Management.
- 5+ years in international logistics, with 3+ years in overseas warehouse solution design/implementation; proven deep service experience with apparel/beauty KA clients (cases required).
- Familiar with cross-border logistics, overseas warehouse operations, and systems.
- Proficiency in data analysis (Excel, BI tools) to support solution optimization with cost/timeliness insights.
- Strong project management skills, resilience, goal orientation, and collaboration abilities.

Preferred Qualification
- Experience with platform logistics or leading cross-border apparel/beauty brands.

【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $129,600 - $259,200 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).