TikTok Shop - Home & Living Account Manager
Responsibilities
Team Intro
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.
Responsibilities:
1. Drive and manage end-to-end business partnerships and experience with sellers and merchants.
2. Discover innovative collaborative models that align to the seller's short-term and long-term development plans, and invest platform resources effectively and efficiently
3. Help business partners gradually expand exposure by leveraging creators' capabilities or building their own
4. Solve key challenges in business growth by strong collaboration with cross-functional teams
5. Employ a consultative approach by offering strategic content, operations, creator/affiliate/agency partner, merchandising, and logistics solutions to all sellers
6. Utilise data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritise solutions
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7. Own internal projects to contribute to the industry ecosystem as a whole (including campaigns, product launches, marketing)
Qualifications
Minimum Qualifications:
- 3+ years experience in e-commerce business with mixed experience in both platform side and brand/merchant side
- Track record of delivering & exceeding sales, GMV, or other commercial goals
- Excellent interpersonal and negotiation skills
- High level written and spoken proficiency in English is required for cross country business communication and collaboration to operate in a global working environment.
Preferred Qualifications:
- Familiar with TikTok and other content platforms; experience in content-based e-commerce is highly preferred
- Strong connections with brands and distributors are preferred
- Ability to thrive in ambiguity and adapt quickly to change.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.