TikTok Shop - GTL Logistics - Internal Audit Lead - Indonesia

Responsibilities

The Integrity Team is responsible for strengthening governance, transparency, compliance, and ethical business practices across GTL. We work closely with all departments to ensure company policies, SOPs, and internal controls are effectively implemented while proactively identifying operational, compliance, and integrity risks. This role plays a critical role in safeguarding the company by conducting independent audits, identifying process gaps, evaluating control effectiveness, and providing recommendations to improve operational excellence while minimizing risks such as fraud, misconduct, bribery, and policy

- Plan and execute internal audits across all GTL departments and business functions.
- Evaluate compliance with company policies, SOPs, regulations, and internal controls.
- Identify operational, financial, compliance, and integrity-related risks within business processes.
- Conduct investigations and fact-finding activities related to suspected policy violations, fraud, misconduct, or unethical behavior.
- Analyze audit findings and determine root causes of control weaknesses or process gaps.
- Prepare clear audit reports and provide practical recommendations for improvement.
- Monitor and follow up corrective action plans to ensure timely closure of audit findings.
- Support the development and enhancement of internal control frameworks and governance practices.
- Collaborate with department leaders to improve process effectiveness, accountability, and risk management.
- Maintain audit documentation, evidence, and records in accordance with company standards.

Qualifications

Minimum Qualification(s)
- Bachelor's Degree in Accounting, Finance, Business Administration, Industrial Engineering, Management, or related fields.
- Minimum 3 years of experience in Internal Audit, Risk Management, Compliance, Investigation, or related functions.
- Strong understanding of audit methodologies, internal controls, and risk assessment principles.
- Analytical mindset with strong problem-solving and investigative skills.
- Ability to communicate findings and recommendations effectively, both verbally and in writing.
- High level of integrity, professionalism, and confidentiality.
- Proficient in English, Microsoft Excel, and report preparation, and willing to travel to HQ, Sortation Centers, Hubs, and operational sites when required.

Preferred Qualification(s)
- Experience in logistics, supply chain, e-commerce, transportation, or warehouse operations.
- Experience conducting fraud investigations, compliance reviews, or forensic audits.
- Familiarity with anti-fraud, anti-bribery, and whistleblowing frameworks.
- Strong stakeholder management and interviewing skills.