TikTok Shop - Experienced Project Manager, Fulfillment Center

Responsibilities

About the team
We are seeking a project manager to lead end-to-end new warehouse construction projects in the U.S., with deep expertise in safety compliance, permitting, licensing, and OSHA standards. This role requires cross-time-zone availability (e.g., Asia-Pacific and Europe), and strong stakeholder coordination skills to drive cross-functional teams toward on-time project delivery. The position may evolve to lead a team based on business needs.

Key Responsibilities
- New Warehouse Construction Management
- Lead site selection, design, construction, and handover, managing budget, schedule, and quality.
- Coordinate with landlords, general contractors, design firms, and inspectors to ensure compliance with building codes.
- Licensing & Permitting
- Drive all government permit applications (building, occupancy, environmental, etc.).
- Interface with municipal, fire, environmental, and other regulatory agencies to ensure legal compliance pre- and post-construction.
- Safety & OSHA Compliance
- Develop and enforce site-specific safety plans in full compliance with OSHA standards.
- Conduct safety training, regular inspections, incident investigations, and corrective actions to foster a zero-incident culture.
- Team & Cross-Functional Coordination
- In the future, build and lead a project team (engineers, safety officers, external consultants) as business needs grow.
- Drive internal departments (Supply Chain, Legal, Finance, Operations, IT) to deliver against project milestones.
- Coordinate across time zones (e.g., Asia, Europe) to align U.S. site activities with global stakeholders.
- Timeline & Results Management
- Develop detailed project plans (WBS, critical path, resource calendars) and track progress rigorously.
- Proactively identify risks (permitting delays, safety violations, supply chain disruptions) and implement mitigation plans.
- Communication & Reporting
- Provide regular status updates, risk assessments, and decision points to leadership.

Qualifications

Minimum Qualification(s)
- Bachelor's degree in Construction Management, Civil Engineering, Safety Engineering, Supply Chain, or related field.
- 5 years of project management experience, including at least 3 years managing new warehouse / industrial construction projects in the U.S., and a proven track record of end-to-end warehouse construction with all required licenses/permits obtained.
- Deep working knowledge of OSHA standards.
- Expert knowledge of U.S. warehouse permitting processes (building, fire, environmental, etc.).
- Proficiency with project management tools (MS Project, Smartsheet, Jira, etc.).
- Ability to work across time zones (e.g., regular calls with Asia/Europe teams).
- Strong driver mindset (ability to influence peer departments without formal authority to meet deadlines), excellent stakeholder management (government officials, contractors, internal executives), and detail-oriented with a big-picture perspective.

Preferred Qualification(s)
- OSHA 30-hour or safety certifications (CSP, CHST).
- PMP or PgMP certification.
- Experience with automated warehouses (AGVs, AS/RS).
- Familiarity with LEED or sustainable building standards.
- Prior experience building and leading a project team (recruiting, training, performance management).