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TikTok Shop - Data Analyst - Governance and Experience

2 days ago Seattle, WA

Responsibilities

We are looking for Data Analysts who are passionate about driving impact with data, building trust, and shaping the future of global e-commerce. As a data analyst, you will turn complex data into actionable insights that directly shape policies, products, and user experiences. You'll build metrics, monitor performance, investigate anomalies, and deliver recommendations that help ensure TikTok Shop remains safe, trusted, and intuitive for buyers, sellers, and creators.

About the team:
Governance & Experience (GNE) is a global team dedicated to building a safe and trustworthy e-commerce ecosystem for users, sellers, and creators. We focus on protecting user experience through policies, rules, products, and systems that ensure quality and trust at scale. Our GNE Data Science & Analytics team drives a worry-free shopping journey on TikTok by:
- Defining and tracking core GNE metrics
- Providing insights to guide policy, product, and operations

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- Building dashboards and reports to monitor marketplace health
- Analyzing data to surface risks and opportunities for improvement

Responsibilities:
- Define and build metrics to measure GNE performance across sellers, listings, creators, and content
- Partner with DE to stage data and develop pipelines that enable scalable reporting and analysis
- Monitor key metrics, investigate anomalies, and deliver timely insights to stakeholders
- Translate analysis into business impact by designing clear dashboards and data solutions

Qualifications

Minimum Qualifications:
- At least 3 years of working experience in data science, with a bachelor's degree or above, majoring in quantitative field statistics is preferred.
- Proficient in SQL, Python or R
- Solid foundation in product analytics, statistics, and experimentation

Preferred Qualifications:
- Experience with data tools such as Tableau (dashboards/visualization), Alteryx or Tableau Prep (data prep/ETL), and Jupyter Notebooks (exploratory analysis/prototyping)
- Familiarity with SQL-based environments and big data platforms (Hive, Spark)
- Experience in e-commerce or online marketplace trust & safety strongly preferred

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $101080 - $168889 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): Seattle, WA
Job ID: TikTok-7556697416134592776
Employment Type: OTHER
Posted: 2025-10-07T20:23:07

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.