Tiktok Shop - Creator Operational Strategy Manager
Responsibilities
TikTok Shop is an innovative marketplace fully integrated into TikTok. It brings together online sellers, buyers and creators - all within TikTok to build a one-stop, seamless shopping experience and bringing more commerce solutions that further enable our community to discover and engage with what they love.
Responsibilities
- Conduct in-depth analysis of creator data to identify trends, opportunities, and actionable insights.
- Provide strategic recommendations by addressing key "where-to-play" and "how-to-win" questions, and design development roadmaps with clear milestones, performance targets, and resource plans;
- Perform both routine and ad-hoc analyses to support business decisions - including merchandise tiering, creator matchmaking funnel optimisation, and other core growth drivers;
- Implement scaled creator operations strategy by using platform tools.
- Build and monitor the operational index; Facilitate periodical business reviews and reports.
Qualifications
Minimum Qualifications:
- Experience in e-commerce operations or e-commerce strategy
- Analytical, data driven, structured thinking and goal oriented; Ability to articulate thesis and strategies independently;
- Quick learner, proactive and resilient. Ability to cope well under pressure and thrive in ambiguous environments.
Preferred Qualifications
- Understanding of content-based e-commerce is a plus;
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- Entrepreneurial and collaborative. Ability to drive successful projects with a wide range of cross-functional teams.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.