TikTok Shop - Creator Assortment Operations Specialist - Vietnam

Responsibilities

Creator Assortment Operation team plays a critical role in driving creator and merchant success through strategic product assortment and monetization initiatives.

Responsibilities:
1. Assortment matchmaking
- Identify trending products, seasonal opportunities, and category growth opportunities to support creator
performance.
- Optimize assortment mix across categories to improve GMV contribution and creator sustainability.
- Reduce GMV concentration on a single seller by diversifying assortments, creating more headroom for monetization and sustainable growth.
- Ensure assortments remain attractive and aligned with market benchmarks to maximize conversion and GMV performance.
- Track assortment performance including GMV contribution, conversion, pricing effectiveness, and seller adoption.
- Analyze creator assortment trends and identify gaps or optimization opportunities.

2. Seller Team Collaboration
- Work closely with the Seller team to increase adoption of key sellers through both KLS and BAU matchmaking.
- Align seller supply, creator needs, and campaign priorities to drive consistent assortment growth.

Qualifications

Minimum Qualifications:
- Minimum Bachelor's Degree or above; 4+ years in e-commerce operations, category operations, assortment management, or related fields.
- Strong understanding of e-commerce assortment strategy and seller ecosystem.
- Strong analytical mindset with the ability to identify product and category trends.
- Proficient in English

Preferred Qualifications:
- Experience in project management, good at team communication with cross functions team, influencing team towards a common goal for assortment growth
- Data driven, strong execution, good communication, collaborative, and time management skills; comfortable working in a fast-paced and dynamic environment.