TikTok Shop - Content Design Manager, Consumer
Responsibilities
About the team
The TikTok Shop team's mission is to create a world class e-commerce experience that helps TikTok users find and discover amazing new products and goods. We're looking for a Content Design Manager to lead a team of international content designers that cover multiple areas of the e-commerce business.
We're looking for a manager who thrives in a fast-paced environment, is able to effectively manage and collaborate across timezones, has experience advocating for the CD discipline, and is equally as skilled as a leader as they are a content designer. Though this is a management role, a core expectation is deeply understanding CD workflows and supporting key areas of the business by delivering projects.
Responsibilities:
- Deliver high-quality content in a fast-paced, cross-cultural work environment
- Ensure UX/UI meets content and design standards and champion best practices
- Define practical solutions and processes for large-scale problems
- Develop strong product narratives in partnership with stakeholders
- Lead a team of 6+ content designers of various levels
- Facilitate projects, align on priorities, allocate resources, and strengthen collaboration with global XFN
- Establish and maintain a positive team culture and strengthen the CD team's skills
- Provide actionable feedback, drive consistency, and improve content quality and team efficiency
Qualifications
Minimum qualifications:
- 5+ years experience in content design, UX writing, content strategy, copywriting, UX, or equivalent fields
- 2+ years experience in managing, mentoring, coaching, and developing a team
- Excellent written and verbal communication skills
- Ability to lead a team while also delivering individual projects
- Experience collaborating with Product Management, Design, Legal, Engineering, and Localization teams
- Self-starter who can manage multiple projects in a fast-paced environment and stay focused when faced with changing requirements
Preferred qualifications:
- E-commerce experience
- Experience working on a global product with international partners in different time zones
- Strong interest in social app products, user and influencer behavior, and associated trends
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Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $164160 - $303012 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.