TikTok Shop - Category Leader
Responsibilities
About the team:
TikTok Shop is an e-commerce platform fully integrated into TikTok.
Roles & Responsibilities
- Identify and evaluate growth opportunities for key categories by analyzing market trends, consumer behavior, and competitor performance; develop actionable strategies to expand assortment, enhance conversion, and drive sustainable category growth.
- Develop the overall merchant acquisition and merchandise growth strategy for EU, aligning with TikTok's business objectives. Define clear goals and priorities, and pinpoint high-potential opportunities and scalable approaches.
- Drive merchant sourcing and onboarding by identifying and securing high-quality merchants that fit TikTok's positioning. Design and implement partnership frameworks with diverse third parties including e-commerce platforms, industry associations, and marketing solution providers to accelerate growth and market penetration.
- Collaborate cross-functionally to streamline new merchants' launch processes, remove operational barriers, and build early-stage success stories that establish market credibility.
- Continuously monitor and analyze merchant and merchandise acquisition performance, optimizing strategies to maximize efficiency and drive sustainable growth.
Qualifications
Minimum Qualifications
- Experience in e-commerce operations or related fields
- Hands on experience on sales or account management or client facing roles
- Leadership experience managing a team and drive commercial results
Preferred Qualifications
- A deep understanding of the EU e-commerce landscape highly desirable.
- Entrepreneurial and collaborative mindset, with the ability to drive initiatives independently while effectively working with diverse cross-functional teams.
- Data-driven and structured thinker, combining analytical rigor with a strong focus on achieving measurable goals.
- Fast learner, proactive, and resilient, able to perform and excel in fast-paced, ambiguous environments.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.