TikTok Shop by Tokopedia - SMB Strategic Program Specialist, Affiliate - Indonesia
Responsibilities
About the team:
This role will support SMB (Small Medium Business) Platform-Level Projects where you will lead high-impact initiatives to drive GMV growth for our sellers or focus on internal optimizations. You will work within a dynamic environment, where each quarter's priorities are set based on platform most urgent needs. Success in this role means skillfully managing multiple complex projects, collaborating across functions, and influencing key stakeholders with data-backed insights.
Roles & Responsibilities:
1. Strategic Leadership & Cross-Functional Alignment
- Own the Vertical: Serve as the definitive Affiliate thought leader and representative for the SMB team across TikTok Shop.
- Influence without Authority: Partner seamlessly with Product, Creator, and Strategy teams, aligning your initiatives with overarching OKRs to unlock net-new ecosystem value.
2. Full-Funnel Diagnostics & Advanced Analytics
- Identify the Bottleneck: Apply rigorous logic to deconstruct the seller-to-affiliate journey. You must definitively diagnose where the system is breaking: Eligibility --> Matchmaking Efficiency --> Traffic Quality --> Conversion --> GMV Growth.
- Slice & Dice Data: Leverage Aeolus, Advanced Excel, and other analytical tools to manipulate complex, high-volume datasets. Turn ambiguous data into sharp, actionable strategic levers.
3. Agile Project Execution & ROI Delivery
- Drive GMV: Take end-to-end ownership of highly complex, quarterly platform-level projects optimized for revenue expansion or structural cost reduction.
- Scale Impact: Manage concurrent, multi-threaded workstreams. Ensure the cumulative impact of your portfolio delivers ROI that is exponentially greater than the sum of its parts.
4. Executive Synthesis & Communication
- Narrative Ownership: Translate complex data and strategic pivots into crisp, Amazon-style 1-pagers.
- Drive Decisions: Communicate progress, post-mortems, and resource needs leadership with logically airtight, data-backed precision.
Qualifications
Minimum Qualifications:
- Bachelor's degree or higher
- Experience: 3+ years in high-stakes, analytically rigorous environments (e.g., top-tier management consulting, investment banking, or hyper-growth tech strategy) with a proven track record of complex stakeholder management.
Preferred Qualifications:
- Analytical Rigor: Elite quantitative skills (highly proficient in Excel) paired with exceptional critical thinking. You naturally break down ambiguous, multi-variable problems into MECE components.
- Mindset: Zero ego, fiercely agile, and intellectually hungry. You care about driving outsized business impact in a high-velocity environment.
- Executive Presence: Highly proficient in synthesizing information and driving alignment among cross-functional stakeholders.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.