TikTok Shop by Tokopedia - Personal Care Account Manager, FMCG - Indonesia
This job is no longer available.
Responsibilities
In this role, you will be responsible for developing and scaling the Perseronal Care category by building a high-performing team, identifying key sub-categories, and driving growth through merchant acquisition, incubation, and performance management. You will work cross-functionally to define and execute a competitive category strategy that drives sales, enhances customer experience, and strengthens market positioning.
Responsibilities:
- Manage a designated book of ecommerce business to achieve quarterly revenue & product adoption targets.
- Build and maintain strong, long-lasting relationships with clients in your book of business.
- Understand client goals and objectives to provide tailored TikTok advertising solutions.
- Oversee the implementation, optimization, and performance analysis of advertising campaigns on TikTok platform.
- Provide strategic guidance to clients on advertising best practices and TikTok platform capabilities.
- Proactively address client concerns and challenges to maintain high client satisfaction and retention rates.
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- Ensure compliance with TikTok Ads policies and guidelines in all client interactions and campaign executions.
- Collaborate and communicate effectively with external customers and internal stakeholders (Ads Policy, Finance, Product, etc.)
- Client acquisition: proactively prospect new clients in targeted growing industry & develop tailored strategies and pricing models for prospective clients
Qualifications
Minimum Qualifications:
- Minimum Bachelor's degree or above
- 3+ years experience in the relevant categories, with strong networking to brands or big merchants; social media savvy
- Proficiency in English
Preferred Qualifications:
- Good negotiation skills, strong logical thinking, and Interpersonal skills
- Collaborative and open to changes and challenges
- Strategical thinker
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.