TikTok Shop by Tokopedia - MCN Operations Manager - Indonesia
Responsibilities
TikTok E-Commerce Creator Growth and Development Team's objective is to acquire and cultivate creators in a scalable way to create E-Commerce content in TikTok. This role will help to contribute creator academy content.
Roles and Responsibilities:
- Manage the recruitment, support, and overall operation of MCNs while developing long and short term plans to help the development of the MCNs in the platform
- Responsible for the operation of the MCN sector, familiar with the platform operation rules, maintain a good cooperative relationship with MCNs, and be able to carry out various businesses efficiently
- Establish effective collaboration mechanisms with agency partners to enhance agency growth and work alongside the seller and creator team to support the MCN
- Help with daily operations of agencies and navigating the XFN team, developing regulations while extending MCN's assortment
- Has Indonesia MCN industry insight, be able to grasp industry trends in time and implement into MCN management practices
Qualifications
Minimum Qualifications
- Possess a Bachelor's degree or greater, with a minimum of 3 - 5 years experience in e-commerce business or the Affiliate/MCN industry. A broad knowledge of KOL/MCN trends is essential.
- Have experience working with live stream celebrities/macro KOLs, this includes skills such as scripting, data analysis, assortment, etc.
- Capable of managing stakeholder relationships with excellent business negotiation skills, resource integration capabilities, and the ability to negotiate with senior partner managers while aligning internal resources.
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- Must be a strategic thinker with excellent under-pressure collaboration skills, strong capacity for learning, data management, summaries, and reporting.
- A data-driven and results-oriented individual.
Preferred Qualifications
- Have an in-depth understanding of the MCN, influencer marketing or talent agency operation model, and have practical experience.
- Fluent communication in English and Chinese to laise with Chinese stakeholders in the China market.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.