TikTok Shop - Account Manager, Fashion (Malaysia)

Responsibilities

About the team
The team drives, leads and grows the TikTok Shop Fashion category, providing both sellers and buyers a seamless shopping experience.

In this role, you will be responsible in acquiring, incubating and managing sellers from the Fashion category.

Responsibilities
- Acquire and incubate brands, principals and big merchants that contribute large GMV share
- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality
- Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs
- Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction
- Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and tools
- Able to deliver category or sub-category growth plan with solid action plan

Qualifications

Minimum Qualifications
- Bachelor's Degree or equivalent practical experience
- 3-5 years experience in ecommerce
- Attention to detail, affinity with numbers, logical and problem solving skills
- Good analysis skills and able to set up an action plan based on data and experience

Preferred Qualifications
- Direct experience in Fashion Category
- Strong connections with brands and big sellers are preferred
- Proficient in Excel and Power Point