TikTok Local Services - SMB Lead

Responsibilities

About the Team
With the mission of "Inspiring New Life and Helping Good Business", Local Services is committed to becoming the most trusted local services platform for users and partners.
In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.
At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Responsibilities:
- Lead a team of Account Managers. Provide coaching and direction to enable their and our client's success. You will help guide your teams through the next stage of their career and beyond;
- Identify areas for process, product and tooling improvement to enable scalable solutions for our clients. You will be comfortable with taking on revenue goals and developing scalable strategies on how to achieve them;
- Set clear goals and expectations for your team. Support them and challenge them to meet and exceed their goals. Help establish a high-performance culture;
- Work collaboratively with the entire SMB team to support and enable the success of our sales teams. You will work closely with Marketing, Product, Sales Ops and Training to identify opportunities to scale out best practices, knowledge and performance gaps;